Note: The job is a remote job and is open to candidates in USA. Turquoise Health is a Series B startup focused on making healthcare pricing simpler and more transparent. They are seeking a proactive IT Specialist to support and enhance the internal technology ecosystem, ensuring a seamless tech environment for employees while driving innovation and automation.
Responsibilities
- Provide responsive support for hardware/software issues (laptops, peripherals, video conferencing, etc.)
- Manage laptop maintenance and coordinate repairs or replacements as needed
- Handle password resets and account unlocks across multiple platforms
- Deliver internal tool training and onboarding materials to ensure team productivity
- Draft, update, and maintain IT policies and how-to documentation
- Collaborate with People Team, Information Security, and leadership to align on compliance and clarity
- Maintain a central knowledge base of internal IT practices and processes
- Contribute to IT roadmapping and long-term technology strategy
- Research emerging tools and technologies that could improve efficiency or reduce costs
- Collaborate with cross-functional leaders on IT-related needs and improvements
- Manage the company’s IT asset inventory (laptops, peripherals, etc.)
- Ensure device and operating system compliance across the org
- Oversee software license usage, procurement, and renewals
- Lead software deployments across the company in collaboration with the People Team and Information Security
- Develop and maintain zero-touch deployment workflows and automation
- Build scalable provisioning systems to manage access control and user lifecycle
- Coordinate shipping, setup, and troubleshooting of IT Equipment for in-person company offsites and summits
- Manage AV tools and systems (ie. microphones, projectors, video conferencing, etc.) to ensure seamless hybrid experiences
- Provide on-site or remote support during live events to resolve technical issues quickly
- Partner with the People Team to anticipate technology needs and create playbooks for recurring events
Skills
- 1 – 3+ years in an IT Support, Systems Admin, or People/service-related role
- Strong troubleshooting skills across Mac/Windows operating systems and SaaS tools
- Experience with device management and automation tools (e.g., Apple Business Manager, Jamf, Kandji)
- Knowledge of identity and access management, SSO, and endpoint compliance
- Strong written communication skills; ability to create clear, user-friendly documentation
- Comfort with cross-functional collaboration and training non-technical audiences
- Bachelor's degree OR equivalent experience/knowledge
- Experience with scripting or workflow automation tools (e.g., Rippling Workflows, Zapier)
Benefits
- Total compensation, which includes base salary, benefits, and company stock options
Company Overview
Turquoise Health is a healthcare pricing platform that simplifies administration to reduce the expense and complexity of healthcare. It was founded in 2020, and is headquartered in San Diego, California, USA, with a workforce of 51-200 employees. Its website is https://turquoise.health.Company H1B Sponsorship
Turquoise Health has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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