Note: The job is a remote job and is open to candidates in USA. Allstate is a company dedicated to protecting families and their belongings. The Field Property Adjuster will provide exceptional service by conducting on-site inspections, preparing estimates, and settling claims efficiently, with a focus on water losses.
Responsibilities
- Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently
- Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration
- Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
- Use phone, emails and sometimes video chat with customers to help them through a fast, fair, and easy claims process
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
- Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
- Protect the company financially by executing policies along policy agreements, and keep a clear record of work in a claims system
Skills
- Reside with the greater Northern Virginia area
- Previous experience as an outside adjuster is highly desired
- Proficiency in using Xactimate and other relevant software for estimating preferred
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements
- Excellent communication and interpersonal skills to provide exceptional customer service
- Ability to travel to customers' homes and handle virtual claims countrywide effectively
- Detail-oriented and organized, with a focus on delivering high-quality work
- Residency within the posted location is mandatory for this role
- Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof
- Valid driver's license and willingness to travel as part of the job requirements
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire
- Previous experience as an outside adjuster is highly desired
- Proficiency in using Xactimate and other relevant software for estimating preferred
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements
- Excellent communication and interpersonal skills to provide exceptional customer service
- Ability to travel to customers' homes and handle virtual claims countrywide effectively
- Detail-oriented and organized, with a focus on delivering high-quality work
Benefits
- Sign On Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
- Company Car: Based on our Company Car Guidelines, this role may qualify for a company car.
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company Overview
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.
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