Copado & DevOps Administration
• Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation.
• Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments.
• Integrate Git version control and maintain release integrity through proper change management.
• Collaborate with developers and analysts to plan and execute release schedules.
• Implement and document Change and Configuration Management standards and procedures.
• Ensure compliance with state security and audit requirements in all deployment activities.
Salesforce System Administration
• Create and manage system changes, configurations, and enhancements to meet agency needs.
• Modify Salesforce functionality to improve usability and efficiency.
• Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
• Grant, remove, and maintain user licenses while ensuring minimal disruption to users.
• Communicate system updates and enhancements to business users.
• Monitor system usage, mentor users, and promote adoption of new features.
• Continuously identify and implement improvements to enhance the end-user experience.
Data Management & Integration
• Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities.
• Maintain data quality standards across all Salesforce objects.
• Manage OwnBackup data backup and recovery processes to protect critical data assets.
• Perform data seeding using OwnBackup for sandbox and testing environments.
• Monitor exception logs and resolve integration and synchronization errors.
Reporting & Documentation
• Create and maintain dashboards, reports, and report folders to support business needs.
• Document agency processes, data flows, and configuration changes.
• Maintain up-to-date release documentation and deployment logs.
• Develop and maintain training materials and process documentation for system users.
Preferred Qualifications
• Experience working in a state or public-sector IT environment.
• Copado Certified Administrator or Copado Certified Consultant certification.
• Experience managing multi-org Salesforce environments or shared release pipelines.
• Familiarity with Salesforce security, auditing, and governance practices.
< style="line-height: 15.0pt;">Required/Desired Skills
Skill
Required /Desired
Years of experience
Last Used
experience as a Salesforce System Administrator
4 Years
Copado Administrator
4 Years
experience in Copado DevOps operations
Highly desired/4 years
experience with OwnBackup data backup and recovery
1 Years
experience with OwnBackup data seeding
1 Years
experience with Change and Configuration Management concepts and procedures
1 Years
experience using Salesforce utilities such as Workbench and Data Loader
1 Years
Salesforce Administrator Certification (ADM-201)
Highly desired
Copado Certified Administrator or Copado Certified Consultant certification.
Highly desired
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