About Holland America Group – A World‑Class Travel Experience Powered by Data
Holland America Group, the proud parent of iconic cruise brands such as Princess Cruises, Holland America Line, Seabourn, and P & O Cruises Australia, has been delivering unforgettable voyages for over 150 years. From the sparkling decks of a modern ocean liner to the exotic ports of call that inspire wanderlust, the company creates life‑changing experiences for millions of travelers each year. Behind these unforgettable journeys is a sophisticated network of data that fuels strategic decisions, operational excellence, and guest‑centric innovations.
Today, Holland America Group is uniting its corporate offices and shipboard teams under a single, data‑driven vision. The company is seeking a talented Business Intelligence (BI) Report Developer who can transform complex, multi‑source data into clear, actionable insights for senior leaders, line‑of‑business managers, and frontline crew members. If you thrive on turning raw numbers into compelling visual stories, love partnering with diverse stakeholders, and want to help a historic brand navigate the future of travel, read on.
Why This Role Is a Unique Opportunity
This isn’t just another BI posting. As a Remote US Business Intelligence Report Developer, you will become an integral part of a worldwide community that values curiosity, collaboration, and continuous learning. You’ll work directly with product owners, finance analysts, marketing strategists, and ship operations teams to build robust reporting solutions that influence everything from itinerary planning to onboard guest experiences. The role offers:
- Immediate impact: Your dashboards and scorecards will guide decisions that affect thousands of guests and crew members each month.
- Cutting‑edge technology stack: Deep‑dive into Power BI (including advanced DAX), SQL, and Excel while exploring Tableau, SSRS, Power Apps, and SharePoint integrations.
- Flexibility & work‑life balance: 100 % remote work within the United States (with a few state exclusions), allowing you to design your own day‑to‑day rhythm.
- Competitive compensation: A salary range of $78,200 – $105,600 USD, plus performance incentives, stock purchase plans, and generous travel perks for you and your family.
- Professional growth: Access to tuition reimbursement, certification funding, and mentorship from senior data leaders.
Key Responsibilities – What You’ll Do Every Day
- Design, develop, and maintain a suite of BI solutions, including ad‑hoc reports, interactive dashboards, scorecards, and automated data pipelines using Power BI, DAX, SQL Server, and advanced Excel functions.
- Collaborate cross‑functionally with business owners, product managers, finance teams, and ship‑board operators to gather detailed reporting requirements and translate them into technical specifications.
- Perform data modeling and data‑source integration to ensure high‑quality, consistent, and reliable data feeds from multiple enterprise systems (e.g., ERP, CRM, reservation platforms).
- Develop and enforce data‑visualization best practices—choosing appropriate chart types, color palettes, and interactive features that enhance user comprehension and decision‑making.
- Write and optimize DAX measures, calculated columns, and custom visuals to unlock deep insights into booking trends, revenue performance, passenger satisfaction, and operational efficiency.
- Conduct thorough testing, validation, and troubleshooting of all BI artifacts, ensuring accuracy, performance, and compliance with data‑governance standards.
- Document all solutions with clear technical notes, user guides, and data‑lineage diagrams to support knowledge sharing and future maintenance.
- Iterate and improve the BI development lifecycle by adopting Agile Scrum practices, version‑control workflows (Git or Azure DevOps), and continuous integration/continuous deployment (CI/CD) pipelines.
- Mentor junior analysts and provide thought‑leadership on emerging BI trends, fostering a culture of data‑driven excellence within the organization.
- Support ad‑hoc projects and special initiatives assigned by the manager, ranging from executive‑level presentations to regulatory reporting requirements.
Essential Qualifications – The Core Foundations You Must Bring
- Minimum 5 years of hands‑on experience with SQL (T‑SQL/ANSI‑SQL), Power BI, and Microsoft Excel in a corporate environment.
- At least 3–5 years of Business Analysis experience gathering requirements, translating business needs into technical solutions, and facilitating stakeholder workshops.
- Expert‑level proficiency in Power BI data modeling, DAX formulas, and custom visualizations, demonstrated through a portfolio of published dashboards or a certification (e.g., Microsoft Certified: Data Analyst Associate).
- Advanced Excel skills, including Power Query, Power Pivot, complex formulas, and macro/VBA automation.
- Strong analytical mindset with a proven ability to interpret large datasets, identify trends, and present findings in a clear, compelling manner.
- Excellent verbal and written communication skills, capable of delivering technical concepts to non‑technical audiences.
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines with minimal supervision.
- Familiarity with Agile Scrum methodology and version‑control systems (Git, Azure DevOps, or similar).
- U.S. work authorization (no visa sponsorship available).
Preferred (Nice‑to‑Have) Qualifications – Extras That Will Set You Apart
- Experience with Tableau or SQL Server Reporting Services (SSRS) for additional reporting capabilities.
- Hands‑on knowledge of Power Apps and SharePoint integrations for building low‑code business solutions.
- Exposure to data‑governance frameworks, data‑quality monitoring tools, and Master Data Management (MDM) concepts.
- Professional certifications such as Microsoft Certified: Azure Data Engineer Associate or Certified Business Intelligence Professional (CBIP).
- Prior experience in the travel, hospitality, or cruise‑line industry, providing insight into the unique operational data models of maritime enterprises.
Core Skills & Competencies – What Success Looks Like
- Data Storytelling: Ability to craft narratives that turn raw data into strategic insights that executives can act upon.
- Problem‑Solving: Proactive, analytical mindset to troubleshoot data inconsistencies, performance bottlenecks, and design challenges.
- Collaboration: Strong interpersonal skills to work effectively with both technical teams (DBAs, developers) and business partners (marketing, finance, operations).
- Attention to Detail: Commitment to data accuracy, formatting consistency, and adherence to governance policies.
- Continuous Learning: Curiosity about emerging BI tools, cloud platforms, and data‑science techniques, with a willingness to upskill.
- Time Management: Proven ability to juggle multiple deliverables, adapt to shifting priorities, and communicate progress transparently.
Career Path & Professional Growth – Where This Role Can Take You
Holland America Group invests heavily in its people. As a Business Intelligence Report Developer, you’ll have clear pathways to broaden your impact and advance your career:
- Senior BI Engineer / Lead Analyst: Take ownership of large‑scale analytics programs, mentor a team of developers, and influence enterprise‑wide data strategy.
- Data Architecture Specialist: Deepen expertise in data‑modeling, warehousing, and cloud‑based data platforms (Azure Synapse, Snowflake).
- Analytics Manager / Director: Transition into a leadership role overseeing cross‑functional analytics initiatives, budgeting, and stakeholder management.
- Product Owner – Data & Analytics: Shape the roadmap for the company's BI tools, partnering with product development and executive leadership.
In addition to formal promotions, the company offers:
- Annual tuition reimbursement for degree programs or specialized courses.
- Paid certifications (e.g., Microsoft, Tableau, AWS) to keep your skill set current.
- Access to internal learning portals, webinars, and industry conferences (virtual and in‑person).
- Mentorship programs linking you with senior data leaders across the global organization.
Work Environment & Culture – Thriving in a Remote‑First Setting
While the role is fully remote, Holland America Group fosters a vibrant, inclusive community that mirrors the collaborative spirit found on its ships. Key cultural pillars include:
- Stronger Together: An ethos of teamwork where diverse perspectives are celebrated and collective success is the goal.
- Safety & Sustainability: Commitment to environmental stewardship, guest safety, and responsible business practices that influence every decision.
- Innovation at Sea: Encouragement to experiment, prototype new analytics solutions, and share learnings across global teams.
- Work‑Life Harmony: Flexible hours, generous paid time off, and a supportive environment that respects personal boundaries.
- Diversity & Inclusion: A robust EEO policy ensuring equal opportunity regardless of race, gender, sexual orientation, disability, or veteran status.
Even as a remote employee, you’ll have access to virtual “town‑hall” meetings, regular cross‑departmental sync‑ups, and occasional in‑person retreats at select ports of call, giving you a taste of the brand’s vibrant world.
Compensation, Perks, and Benefits – More Than Just a Salary
- Base Salary: $78,200 – $105,600 USD annually, commensurate with experience and expertise.
- Performance Bonuses: Annual incentive plans tied to individual and company performance.
- Employee Stock Purchase Plan (ESPP): Opportunity to purchase company stock at a discounted rate.
- Retirement Savings: 401(k) plan with company matching contributions.
- Comprehensive Health Benefits: Medical, dental, vision, and mental‑health coverage for you and eligible dependents.
- Travel Privileges: Discounted or complimentary cruise experiences for you and your immediate family, allowing you to experience the product you support firsthand.
- Learning & Development: Tuition assistance, professional‑certification reimbursement, and access to internal training platforms.
- Recognition Programs: Rewards and incentives for outstanding contributions, innovation, and teamwork.
- Flexible Working Arrangements: Fully remote position with a supportive IT infrastructure (VPN, collaboration tools, ergonomic allowances).
How to Apply – Take the Helm of Your Career
If you’re ready to navigate the exciting waters of data analytics with a globally recognized travel brand, we want to hear from you. The application process is straightforward:
- Click the Apply Now button.
- Submit your updated resume, a concise cover letter highlighting your most relevant BI achievements, and any portfolio samples (Power BI dashboards, DAX scripts, or Excel models).
- Our recruiting team will review your submission and reach out within 3‑5 business days to schedule an introductory conversation.
- Successful candidates will progress through a brief technical assessment and a panel interview with the BI leadership team.
We value transparency and timeliness. Should you have any questions about the role, requirements, or accommodations needed during the hiring process, please contact our talent acquisition team at [email protected]. We are committed to providing reasonable accommodations for applicants with disabilities.
Join a Legacy of Exploration – Apply Today!
At Holland America Group, data isn’t just numbers—it’s the compass that guides our voyages, fuels innovation, and shapes unforgettable guest experiences. As a Business Intelligence Report Developer, you’ll be at the forefront of that journey, turning insight into action and helping us chart a course toward even greater horizons. Don’t miss the chance to be part of a world‑class team that celebrates curiosity, collaboration, and the spirit of adventure. Click “Apply” now and set sail on the next chapter of your professional story.
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