Role Location: Mississauga, ON (On-site)
Job Type: Permanent
Schedule: Monday – Friday
Compensation: 120,000 - 140,000 annual salary + Bonus Pay
About Rapid Aid:
Rapid Aid is a global manufacturer of hot & cold therapy solutions with retail distribution across mass, pharmacy, grocery, value, and dollar channels. We produce trusted Consumer Packaged Goods in the first aid, pain relief, mom & baby, and children’s remedies categories. With fully owned and privately funded facilities in North America and Asia, Rapid Aid is committed to innovation, quality, and customer satisfaction.
The Opportunity:
The Senior IT Project Manager will lead a comprehensive global review of Rapid Aid’s business processes and IT systems, identify gaps and implement scalable, efficient solutions.
This role will begin with a 3–4 month deep-dive study of global processes and systems, including end-to-end process mapping (P2P, Order-to-Cash, Record-to-Report). Following the assessment phase, the successful candidate will design and execute a 12-month implementation roadmap to optimize systems, improve data flow, and enhance automation and reporting capabilities.
This is a high-visibility role reporting to the Chief Financial Officer, requiring strong executive presence, cross-functional leadership, and the ability to work independently.
Key Responsibilities
Phase 1 – Assessment & Strategy (First 3–4 Months)
Conduct full end-to-end process mapping across global operations (P2P, Order-to-Cash, Record-to-Report, etc.)
Analyze existing systems architecture and data flows
Identify system gaps, inefficiencies, and risk areas
Develop a gap analysis, systems heat map, and strategic roadmap
Present findings and recommendations to senior leadership
Phase 2 – Implementation (12 Months)
Lead execution of approved IT transformation initiatives
Improve overall IT data flow efficiencies
Drive system integrations, automations, dashboarding, and AI initiatives
Optimize Microsoft Dynamics Business Central environment
Strengthen SharePoint and OneDrive architecture and governance
Ongoing / Steady State
Ensure sustainable system performance post-implementation
Lead integration of newly acquired companies into Rapid Aid systems
Continuously improve enterprise IT governance and scalability
Qualifications & Experience
Required:
8–10 years of progressive IT project management experience
Bachelor’s degree in information technology or related field
PMP certification
Proven experience with end-to-end functional process mapping (P2P, Order-to-Cash, Record-to-Report)
Experience supporting Asian backend operations (China and/or Vietnam a bonus)
Strong knowledge of, Microsoft Dynamics Business Central, SharePoint & OneDrive, Enterprise system integrations, IT data architecture and workflow optimization
Experience working with hardware infrastructure and IT vendors
Demonstrated ability to lead enterprise-wide implementations
Strong executive presence and communication skills
Experience leading cross-functional initiatives
Self-starter with ability to work independently
Strong Assets:
Background in SQL and/or Python
Experience with automation, dashboarding, and AI implementation
You are A:
Strategic thinker with strong analytical capability
Confident presenter with strong business acumen
Energetic, solutions-oriented leader
Comfortable fast paced operator in a fast-growing, evolving organization
Strong cross-functional collaborator
Experienced IT professional in global, multi-entity environments
What We Bring to the Table:
High-impact role with executive visibility
Opportunity to lead enterprise-wide transformation
Work with global teams
Competitive compensation package
Long-term growth opportunity within a scaling organization