Join the Future of Property Technology with SmartRent, Inc.
At SmartRent, Inc. (NYSE: SMRT), we're revolutionizing the rental housing industry with cutting-edge smart home and property operations solutions. As a recognized winner of HousingWire's Tech100 Real Estate awards for three consecutive years and a featured company on Deloitte's 2023 Technology Fast 500 list, we're on a mission to make a significant impact in the proptech world. We're now seeking an experienced Senior Salesforce Administrator (CPQ) to join our dynamic team in a flexible, hybrid remote arrangement.
About Us
Founded in 2017, SmartRent has been at the forefront of innovation, providing top-notch technology solutions to the real estate industry. Our commitment to excellence and customer satisfaction has driven our rapid growth, and we're looking for talented professionals like you to help us continue to shape the future of property technology.
Job Overview
As our Senior Salesforce Administrator (CPQ), you will play a pivotal role in managing and optimizing our Salesforce environment. This role requires a unique blend of technical expertise in Salesforce administration, a deep understanding of business workflows, and experience with DevOps practices. You will work closely with cross-functional teams to deliver a tailored and efficient Salesforce experience, ensuring that our platform is aligned with our business goals.
Key Responsibilities
- Salesforce Administration: Oversee the daily operations and maintenance of our Salesforce platform, including user access, role management, and data security.
- Customization & Configuration: Design and implement custom objects, fields, page layouts, workflows, and validation rules to meet SmartRent's evolving business requirements.
- Data Management: Ensure data accuracy and integrity through regular audits and managing imports/exports as needed.
- Process Automation: Leverage automation tools like Salesforce Flow and Process Builder to streamline processes and enhance operational efficiency.
- Integrations: Support integrations between Salesforce and other critical systems, such as ERP, marketing automation, and customer support tools.
- Reporting & Analytics: Develop complex reports and dashboards to support data-driven decision-making across the organization.
- User Support & Training: Provide comprehensive training and support to ensure effective use of Salesforce features and promote adoption across the team.
- Compliance & Security: Ensure compliance with security standards, data privacy regulations, and SmartRent's internal policies.
- Perform other duties as requested, demonstrating flexibility and a willingness to adapt to changing priorities.
Essential Qualifications
To succeed in this role, you must possess:
- A minimum of 5+ years of experience as a Salesforce Administrator, with at least 2 years in a senior or lead role.
- A Salesforce Certified Administrator license/certification.
- Excellent communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.
- The ability to work effectively in a high-growth, fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Technical Skills
The ideal candidate will have:
- Salesforce Administration & Configuration: Proficiency in user management, custom objects, fields, page layouts, record types, and permissions. Advanced understanding of automation tools like Salesforce Flow, Process Builder, and Workflow Rules.
- Data Management & Quality: Experience with data loading tools (e.g., Data Loader) for bulk data updates. Skilled in data hygiene, including de-duplication and ensuring data accuracy.
- Salesforce CPQ: The ability to architect and optimize Salesforce CPQ solutions to support complex pricing models, advanced product configurations, and scalable quoting processes, aligning with business strategies and driving operational excellence.
- Reporting & Analytics: Expertise in creating complex reports and dashboards, and familiarity with Salesforce Reporting Snapshots for trend analysis. Knowledge of Einstein Analytics is beneficial.
- Integrations: Experience with REST and SOAP APIs, and integration platforms like MuleSoft or Zapier for data flow across systems. Knowledge of AppExchange tools to expand Salesforce functionality.
- Change Management / DevOps: Proficiency in using Change Sets and Gearset for version control, deployment management, and seamless release cycles. Skilled in unit testing, test plans, and quality assurance to ensure stable and high-quality deployments. Familiarity with tools such as Git for version control, and Copado or Salesforce DX (SFDX) for CI/CD and release management.
- Basic Development Skills (Preferred): Familiarity with Apex, Lightning Web Components (LWC), and Visualforce.
- Security & Compliance: Knowledge of data protection regulations such as GDPR, CCPA, and HIPAA to ensure compliance and data security.
Preferred Qualifications
Additional certifications and experience that will make you a more competitive candidate include:
- Salesforce Advanced Administrator certification for advanced reporting, complex automation, and app customization.
- Platform App Builder certification for designing data models and creating custom applications.
- Sales/Service Cloud Consultant certification, demonstrating expertise in configuring sales or service processes.
- Additional certifications, such as Einstein Analytics or Community Cloud Consultant, are a plus.
- Experience with MuleSoft.
What We Offer
At SmartRent, we believe in rewarding talent and providing a comprehensive benefits package that includes:
- A competitive salary.
- For our US employees, 100% employer-paid medical coverage.
- Flexible PTO, because we understand the importance of work-life balance.
- Competitive 401k and employee stock purchase plans to help you invest in your future.
Our Culture
We're a team that values:
- Doing the hard work and going out of our way to deliver excellence.
- Owning outcomes and learning from our mistakes.
- Being collaborative and supportive team players; we lift each other up, win or lose.
- Authenticity, diverse perspectives, and inclusivity in the workplace.
- A passion for smart tech and the real estate industry.
Join Our Team
If you're a motivated and experienced Salesforce professional looking for a new challenge, we want to hear from you. As a Senior Salesforce Administrator (CPQ) at SmartRent, you'll have the opportunity to work with a cutting-edge technology company, develop your skills, and contribute to our continued growth and success. Apply today and let's build the future together.
Don't miss this chance to be part of a dynamic team that's shaping the future of property technology. If this role sounds like a perfect fit, apply now and let's get started on this exciting journey together.
Apply Now