At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit – we're restoring dignity and giving millions of people the chance to achieve financial freedom.
As a Senior Software Engineer on the Borrower Acquisition Team, you will play a pivotal role in building and scaling our communication platform to enhance borrower awareness and engagement. You will lead efforts to deliver personalized communications at scale, ensuring we reach the right borrowers with the right message at the right time.
What You’ll Work OnInnovate and Personalize: Develop a personalization engine that leverages data and machine learning to tailor communications, significantly improving engagement metrics.
Scale and Optimize: Design and implement a communication infrastructure capable of handling tens of millions of interactions daily, integrating new channels, and ensuring high deliverability rates.
Enhance Transparency: Create tools and systems that provide transparency into communication strategies, aiding clients, compliance, and internal teams in understanding outreach efforts.
Lead and Mentor: Set the technical direction for the team, mentor junior engineers, and promote a culture of excellence and continuous improvement.
Have strong problem-solving and analytical skills.
Have 5+ years of experience building scalable software systems.
Enjoy collaborating with cross-functional teams.
Are passionate about improving borrower experiences through technology.
Bonus: Have experience with full-stack development, machine learning, fintech, or infrastructure tools like Terraform and AWS.
As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.
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