We're seeking a highly skilled and motivated Shift Lead to join our team at Walgreens India. As a Shift Lead, you will play a crucial role in driving success and delivering exceptional customer experiences during our night shift operations (7 PM to 5 AM). This is an exciting full-time opportunity with a competitive salary of ₹30k/month, based in Haryana, India.
Job Summary:
We're looking for a talented individual with a strong and diverse skill set to lead our night shift team. As a Shift Lead, you will be responsible for opening and closing the store, managing inventory, handling customer transactions, and ensuring a seamless customer experience. You will also be expected to model and deliver exceptional customer service, engage with clients and patients, and resolve customer issues in a professional and courteous manner.
Key Responsibilities:
- Open and close the store, including managing inventory, handling customer transactions, and ensuring a seamless customer experience
- Model and deliver exceptional customer service, engaging with clients and patients, and resolving customer issues in a professional and courteous manner
- Manage inventory, including receiving and stocking merchandise, and maintaining accurate inventory counts
- Assist with accounting activities, including cash handling, cash counts, and bill payments
- Maintain a clean and organized store environment, including ensuring the floor and stock room are prepared for the workday
- Provide training and support to colleagues, including mentoring and coaching on store procedures and customer service standards
Requirements:
- Bachelor's degree in a relevant field
- At least one year of previous leadership, management, or retail key holder work experience
- Strong communication and interpersonal skills, with the ability to read, write, and speak English fluently
- Ability to work independently and as part of a team, with a strong focus on customer service and teamwork
Preferred Qualifications:
- Knowledge of store inventory control and management
- Previous experience in a retail or customer-facing environment
What We Offer:
- Competitive salary of ₹30k/month
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off
- Employee discounts on Walgreens products and services
- Opportunities for career development and advancement
- A dynamic and supportive work environment with a focus on teamwork and customer service
How to Apply:
If you're a motivated and talented individual looking to join a thriving team, we encourage you to apply now! Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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