Job Summary
The Leading Hotels of the World is seeking a highly organized and detail-oriented Sr. Group Sales Coordinator to provide comprehensive sales and administrative support to the North America Group Sales Team. This role plays a critical part in enabling the team to focus on revenue-generating activities by overseeing day-to-day operations, managing key communications, and maintaining accurate data in Salesforce. In this role, you’ll be a critical asset in helping the team achieve annual revenue goals while enhancing relationships with both member hotels and clients.
This is a full-time position located in New York City. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our NYC office 2 days a week (Wednesdays and Thursdays).
Essential Functions:
Sales & Administrative Support
- Provide day-to-day administrative, office, and sales support to the North America Group Sales Team to enable focus on revenue-driving activities
- Manage inboxes and communications on behalf of the Director of Group Sales and Senior Sales Manager during absences
- Handle internal and external communication as needed, including follow-up with member hotels and external clients
- Support special projects as assigned by the Managing Director and Director of Group Sales
CRM & Reporting
- Perform data entry and maintenance in Salesforce, including tracking, updating, and distributing group requests, proposals, contracts, and pickup reports
- Generate and prepare monthly internal sales reports from Salesforce; design and produce ad hoc reporting as needed
Event & Meeting Coordination
- Support the planning and execution of North America Group sales missions and events including venue sourcing, menu planning, registration management, transportation, and accommodations
- Manage and update invitation lists for sales missions, roadshows, showcases, and tradeshows
- Represent Leading Hotels at industry events as needed
Presentation & Communication Support
- Build and edit PowerPoint presentations for group buyers and internal LHW and Hotelier audiences, ensuring alignment with brand guidelines
- Collaborate with Director of Group Sales and Senior Sales Manager to produce and distribute the “Quarterly NewsFlash” presentation
Requirements, Experience & Qualifications:
- Experience in luxury, hospitality, travel or international environments preferred, particularly in high-touch or client-facing roles
- Prior coordination or administrative experience in a sales or service-oriented setting strongly preferred
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint
- Excellent written and oral communication skills
- Highly organized with strong time management skills and the ability to manage multiple projects simultaneously
- Self-motivated and pro-active, with the ability to work independently while contributing to a team environment
- Detail-oriented with sound judgement and the ability to make informed, practical decisions
- Demonstrates a high level of professionalism, executive presence, and polished communication
- Ability to represent and embody LHW’s core values in day-to-day interactions
- Skilled at building trust and establishing credibility across all levels of hotel and corporate leadership
- Comfortable communicating with a wide range of internal and external stakeholders, including senior leadership
Compensation
Annualized Salary Range: $53,000 - $55,000
(This is a non-exempt, hourly position based on a 35-hour workweek, which equates to an hourly rate of $29.12 – $30.22).
Target Annual Incentive bonus: 10%
*Actual compensation within that range will be dependent upon the individual's skills, experience, and location.
Benefits
The Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions. Here is just a preview of the benefits we offer:
- 22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holiday
- Medical coverage available within the first month
- Health Savings Account (HSA) with Company contribution
- 401(k) company match up to 4% of salary
- Up to $500 for home office setup credit
- Up to $500 travel credit that supports and encourages our employees’ passion for travel
- Unlimited access to financial advisors
- Collaborative and inclusive work environment
About The Leading Hotels of The World, Ltd. (LHW)
Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld
LHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.
Originally posted on Himalayas
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