Handshake is hiring a Senior Product Manager to lead top of funnel growth, onboarding and activation for our B2B customers—employers looking to hire through our platform. This role will focus on reducing time-to-value and helping new customers effectively understand, adopt, and integrate our hiring solutions into their workflows.
Product development process: You'll lead a high performing cross-functional team, partner with engineering and design partners from research and roadmap planning to sprint-level delivery. You'll work closely with data science and revenue operations teams to uncover insights on employer behavior, pricing elasticity, and feature adoption to drive monetization experiments. You'll translate findings into actionable product roadmap decisions.
Launch and adoption: Partner closely on go-to-market and implementation, working with marketing, sales and customer success. You never hesitate to roll up your sleeves and tackle something hands-on. It’s never someone else’s problem. You’ll run beta programs and pilots to maximize learning and minimize code investment, getting close to the customer and the details through the process.
Cross-Handshake partnership: Work with stakeholders across the employer business and the other sides of the Handshake ecosystem (Education and Student) to bring our partners along as we innovate quickly
Goals, metrics and tracking: Create a robust and clear thread of data from strategy through development through in-market iteration.
Well-developed foundation in roadmap development and releasing products for complex, multifaceted marketplace businesses or SaaS platforms, ideally in SaaS or B2B2C marketplace like Handshake.
5+ years partnering with engineering teams to ship code. Ideally in a many-stakeholder environment with dependencies and collaboration.
Must be highly proficient in presenting. This includes presenting to customers, users, team members, and senior managers.
Focused on the customer. You’ve developed compelling products by diving deep into the world of the user, comprehending their goals, motivations, words, and actions relating to the problems we solve. You listen and explore, and are able to guide research and customer conversations to produce truly applicable findings. You can separate the needs of the customer and the user and serve both parties.
You are confident using data, with judgment of its limitations and the minimum information needed to make decisions. You’ve partnered with data scientists for complex investigations, while also extracting data yourself and setting up dashboards for ongoing tracking.
You’re confident in making complex tradeoffs and educating all stakeholders on those tradeoffs through the process. You can point to times where you haven’t shipped exactly what people have asked for, and yet created high satisfaction for the product.
Mission-aligned. You have a true affinity for and commitment to Handshake’s mission. You show up each day to help schools serve all students no matter who they are or where they come from to find and build a meaningful career.
Development of SMB/Mid Market products that connect to a marketplace
Technical fluency, either as an engineer or having built complex products with engineers