blithequark is at the forefront of empowering developers to combat online fraud at its source. We are a pioneering force in the fraud detection space, dedicated to transforming innovative ideas into tangible solutions. Our products are meticulously designed with developers in mind, catering to a diverse clientele that ranges from individual developers to publicly traded companies. As a globally dispersed, 100% remote company, we pride ourselves on our strong open-source focus, with our flagship project, FingerprintJS, boasting an impressive 20K stars on GitHub.
At blithequark, we are driven by a mission to make the online world a safer place. We have secured $77M in funding and are backed by esteemed investors such as Craft Ventures, Nexus Venture Partners, and Uncorrelated Ventures, who have previously invested in notable companies like Tesla, Facebook, Airbnb, Postman, Apollo.io, MinIO, Redis, Rollbar, and Gradle. This backing not only underscores our potential but also positions us for continued growth and innovation in the fraud detection and prevention landscape.
The Customer Success Team at blithequark serves as the trusted advisor for our clients, focusing on building lasting relationships, driving product adoption, and empowering customers to achieve their goals. As a Strategic Customer Success Manager, you will play a pivotal role in advising our most strategic customers across various industries. Your expertise will guide them through successful onboarding, increased user adoption, and ultimately, a positive renewal outcome.
At blithequark, we believe in the power of teamwork and collaboration. As a Strategic Customer Success Manager, you will work closely with our sales, product, and support teams to deliver a seamless and exemplary experience for our clients, maximizing their value from our products. This includes:
To excel in this role, you should have:
At blithequark, we are committed to creating an inclusive work environment that values diversity and promotes employee growth. We offer:
At blithequark, we pride ourselves on our open and inclusive culture. We believe in fostering an environment where every employee feels respected, valued, and empowered. We encourage open communication, collaboration, and innovation, and we are dedicated to making a positive impact on the world through our work.
If you are a motivated and experienced customer success professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your experience and why you are the ideal candidate for this role.
We have noticed an increase in recruiting impersonations across the industry. Please be aware that all blithequark recruiting email communications will always come from the @blithequark.com domain. Any outreach claiming to be from blithequark via other sources should be ignored.
Due to regulatory and security reasons, there are a small number of countries where we cannot have blithequark teammates based. Additionally, because blithequark is an all-remote company, we do not sponsor visas. blithequark teammates need to be authorized to work from their home location.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are dedicated to creating an inclusive work environment and encourage applications from underrepresented groups in tech.
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