Job Description:
• Provide technical and operational support for tax engine configuration, process automation, and reporting
• Optimize tax workflows, ensuring compliance, and delivering accurate reporting for client engagements
• Collaborate with internal teams and clients to troubleshoot issues, implement solutions, and enhance tax technology processes
• Configure, test, and maintain tax engines and ERP systems for client projects
• Automate tax processes and reporting workflows using data transformation tools and scripting solutions
• Validate and process client data for accuracy and compliance with tax regulations
• Work closely with customers to understand their needs, promote customer satisfaction, retention, and success
• Review and analyze business process inputs, document variables and constraints, define prospective outcomes, and recommend solutions
• Process and troubleshoot customer workflows using data transformation tools
• Respond to client inquiries and provide support for tax engine functionality and process issues
• Collaborate with team members to identify and implement process improvements
• Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy.
Requirements:
• Bachelor’s degree in Accounting, Business, Information Systems, or related field required
• 1+ year of professional experience; internship or related exposure preferred
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel skills preferred
• Familiarity with tax engines (Vertex, Avalara, OneSource) and ERP systems (SAP, Oracle, Microsoft Dynamics)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and meet deadlines
Benefits:
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, mental health, and the overall wellness of our employees