Motive is looking for a Technical Program Analyst II to oversee systems and tools powering their Global Post-Sales Organization. The ideal candidate has 3+ years of experience in technology operations and a deep understanding of Salesforce and its ecosystem.
Requirements
- 3+ years of experience in a technology operations role or similar experience with contact center operations knowledge
- A deep and ever-improving understanding of Salesforce and the surrounding ecosystem, including 3rd party products
- Strong project management and process improvement skills
- Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert
- Strong communication that partners effectively with different teams to drive results
- Proven experience implementing and improving systems powering customer support
- Preferred Certified Salesforce Administrator/Consultant
Benefits
- Creating a diverse and inclusive workplace is one of Motive's core values
- Motive is an equal opportunity employer and welcomes people of different backgrounds, experiences, abilities and perspectives
- Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations
Originally posted on Himalayas
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