Location: Remote / Offshore (India) | Engagement with U.S. Health System
Engagement Type: Contract / Full-Time (as applicable)
About the Role:
We are seeking an experienced Tecsys Support & Optimization Consultant to assist a U.S.-based healthcare organization in enhancing and maintaining its Tecsys Elite Healthcare / Supply Chain platform. The role focuses on application support, performance optimization, and process improvement, not new implementation.
Key Responsibilities:
• Provide L1–L2 application support for Tecsys modules (SCM, WMS, Point-of-Use, Receiving, etc.)
• Analyze existing workflows and recommend system optimization and process improvements
• Troubleshoot functional and technical issues, ensuring minimal downtime
• Coordinate with U.S. onshore teams for upgrades, configurations, and issue resolution
• Support integration with ERP / EHR systems (Workday, Oracle, SAP, etc.)
• Maintain documentation and knowledge base for configuration and support tickets
Required Skills & Experience:
• 3–6 years of hands-on experience with Tecsys Elite Healthcare / WMS / SCM
• Strong understanding of hospital supply chain and inventory processes
• Exposure to integration touchpoints (ERP, purchasing, receiving, point-of-use)
• Solid problem-solving and communication skills to work with U.S. stakeholders
• Experience with SQL, data extraction, or basic API troubleshooting preferred
Job Types: Full-time, Contract
Pay: $70,451.61 - $84,844.95 per year
Work Location: Remote
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