Job Description:
• identifies and presents business and operational specifications based on customer and business needs
• conducts assessment and monitoring of vendors performing outsourced activities
• ensures contract and quality standards are met
• implements processes, systems and methodologies to meet the company's business initiatives
• applies performance metrics and key performance indicators (KPI)
• monitors the productivity and quality of vendor services by analyzing data, reports and processes
• prepares reports on vendor performance to internal oversight committees
• assists in developing corrective action plans
• identifies systemic issues and develops and executes strategies to address these issues
• participates in cross-departmental implementation teams
• validates the accuracy of data and statistics
Requirements:
• Bachelor's Degree Business, Information Systems, Finance/Accounting, or relevant field or equivalent experience required
• 3+ years in operations/processing position required
• 3+ years Analytical and data processing required
• Medicare/Medicaid experience
• good time management and organizational skills
• oversight experience from previous positions
Benefits:
• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules
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