Job Description:
• Develop & implement the overall Software Quality strategy in alignment with business goals and client expectations
• Establish quality assurance metrics, processes & best practices; present metrics monthly & quarterly to IT leadership
• Oversee creation and execution of comprehensive test plans, test cases, and test scripts
• Ensure implementation of automated testing, regression, performance testing, and user acceptance testing (UAT)
• Drive implementation of end-to-end test processes and automated testing frameworks
• Continuously evaluate and refine QA processes to improve efficiency and quality
• Advocate and implement Agile, Continuous Integration/Continuous Deployment, and DevOps practices
• Work closely with developers, product managers, business analysts, and stakeholders to ensure clear product quality requirements
• Communicate QA findings, progress, and challenges to senior management and cross-functional teams
• Provide feedback to development teams on product improvements and areas requiring additional focus
• Identify and assess quality risks and develop plans for high-risk or complex testing challenges
• Lead, hire, mentor, and develop QA leaders and engineers; foster a collaborative, high-performance QA culture
• Provide regular reports on QA status including test coverage, defect ratios & trends, automation trends, and maintain documentation
• Understand customer expectations and use feedback to inform quality improvements
Requirements:
• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience)
• 10+ years in QA roles with at least 5 years in a leadership position
• Experience in managing large QA teams and implementing end-to-end quality processes
• Proficiency in QA tools (e.g., Selenium, qTest, Copilot) and test management/defect tracking tools (e.g., Jira)
• Strong knowledge of automation frameworks, performance testing, and continuous integration
• Proven experience leading cross-functional teams, mentoring staff, and making high-level decisions impacting software quality
• Strong analytical and critical thinking skills
• Strong knowledge of Office tools (Word, Excel, Power Point) (desirable)
• Experience in the healthcare and/or pharmaceutical industry (desired)
• Experience with Salesforce,.NET, Angular and Data Testing (desired)
• Experience implementing & utilizing AI for testing purposes (desired)
• Must be authorized to work in the United States; sponsorship/work authorization not available
Benefits:
• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Equal Opportunity Employer consideration
• Employment conditional on successful pre-employment background check
• In compliance with federal law, identity and employment eligibility verification required; no sponsorship available
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