Non-QM Condo Desk Manager

Remote Full-time
Are you ready to advance your career in a dynamic, industry-leading environment? Join NQM Funding, LLC, a top secondary market investor renowned for our expertise and innovation in the Non-QM space. We operate both wholesale and correspondent channels, backed by our strong partnership with a global investment management firm. At NQM Funding, LLC, we offer cutting-edge programs, exceptional service, and highly competitive pricing. By joining our team, you’ll have the opportunity to work with a focused and passionate group of professionals who are committed to shaping the future of Non-QM lending. We offer an environment where your expertise is valued and your career aspirations can flourish. If you’re looking for a place to grow and make a tangible impact in the industry, NQM Funding, LLC is the perfect fit for you. Apply now to be part of a company that’s redefining excellence in Non-QM lending! Our TPO/NDC Operations Department is looking to hire a Non-QM Condo Desk Manager ALL REMOTE POSITIONS REQUIRE A DOWNLOAD SPEED OF NO LESS THAN 100 MBPS. Job Title: Non-QM Condo Desk Manager Reports To: AVP of Non-QM Operations FLSA Status: Exempt Department: TPO/NDC Operations Division: Wholesale Salary Range: $120K to $130K per year Summary: The Condo Desk Manager is responsible for oversight of the incoming condominium project reviews in the Non-QM division. Ensuring sufficient documentation has been obtained and reviewed to determine condo project eligibility based on company guidelines. Role requirements also include the review and decisioning of complex projects. Duties and Responsibilities: • Complete analysis of condo project documentation such as Condo Questionnaires, Master Insurance Policies, Budgets, Financials, Covenants, Conditions and Restrictions, preliminary title and appraisal to determine project eligibility. • Obtain and analyze documentation with regards to Critical Repairs, such as Meeting Minutes, Reserve Studies or Inspection Reports in order to determine project’s compliance with our Guidelines. • Deep knowledge, understanding, and interpretation of FNMA condo project eligibility requirements for full and limited reviews, conversions, new and established projects. • Join calls facilitated by AE’s and/or clients to discuss and opine on the potential feasibility prior to submission. • Communicate project status to team members and update LOS as required. • Train and mentor team members on completing project reviews in accordance with our Guidelines. • Provide training on condo guideline changes as they are implemented. Work with Learning and Development to ensure any necessary changes to the Condo Questionnaire and Answer Key are kept up to date. • Provide guidance to the various departments within the organization on their questions as it relates to Project acceptability. • Ensure team is delivering the highest quality service levels and partnering with AE’s and Clients to maximize the business opportunities through creating a customer centric work environment. • Plan and allocate resources to effectively staff to meet departmental productivity and quality goals. • Effectively communicate with both our internal and external customers, both verbally and in writing, and ensure team is doing the same. • Knowledge of program guidelines to be able to assist clients and team members on questions that come up and provide options for resolution. • Work with channel leadership on opportunity areas. • Stay current of new developments in mortgage procedures while recommending procedure modifications or improvements. • Implement and maintain project tracking mechanisms. • Maintains department staff by recruiting, selecting, orienting, and training employees. Skills: • Oral Communication Skills • Written Communication Skills • Conflict Resolution Skills • Customer Service • Diplomacy • Math Aptitude • Organization • Professionalism • Presentation • Time Management • Computer Literacy • Keyboard Skills Education/Experience: • 4+ years Condo Project Review Experience necessary. • Wholesale experience is required. In addition, Correspondent experience is preferred. • Non-QM experience is required. • Candidate should possess a demonstrated track record of management. • Graduation from a 4-year college is preferred, however a combination of education and work experience will be considered. • Encompass Software Experience preferred. NQM Funding, LLC offers the following benefits: • Medical Plan • Dental Plan • Vision Plan • GAP Insurance • Life Insurance paid by the company • Voluntary Life Insurance • 401K • Pet Insurance • Legal Shield/ID Shield Equal Employment Opportunity: NQM Funding, LLC management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. NQM Funding, LLC will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. NQM Funding, LLC will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to NQM Funding, LLC. Apply tot his job
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