Operations Training Coordinator

Unique opportunity for a reliable, detail-oriented professional who enjoys customer service and supporting teams! We are seeking an Operations Training Coordinator to handle administrative support, customer interactions, and training coordination in a casual, remote capacity. This is an on-demand, part-time role with required availability weekdays starting at 7:00 AM ET (up to ~12:30 PM ET as needed). Hours vary based on task volume—perfect if you value freedom outside of active work periods and are looking for a stable, long-term fit where you can grow with us. Key Responsibilities: • Answer phones professionally, respond to customer orders/inquiries, and provide excellent service (including de-escalating concerns) • Manage team resources like rosters, reference materials, and tools • Coordinate training materials, sessions, and onboarding support • Handle evolving administrative tasks during coverage periods Required Qualifications: • Ability to start and be responsive weekdays at 7:00 AM ET (core coverage window; consistent commitment needed) • US residency and authorization to work in the US • 18+ years old • Reliable high-speed internet, quiet professional workspace, and distraction-free setup during work periods • Strong Microsoft Word, Excel, and Outlook skills • Excellent communication (professional phone/email, personable demeanor) • Customer service experience with phone handling and de-escalation • High attention to detail, organization, multi-tasking, listening, and follow-through • Adaptability to changing priorities and productive stress management Preferred: • Training coordination or management experience Our culture values integrity, honesty, reliability, and serving people with excellence—join us if that resonates! If you're dependable, quick to respond, and excited about a remote setup with real flexibility between tasks, apply now! Include your resume and confirm your consistent 7:00 AM ET availability. Pay: From $12.00 per hour Expected hours: No less than 10.0 per week Benefits: • Employee discount Work Location: Remote Apply tot his job