Remote Bilingual Call Center Agent

Immediate positions available! RemX is seeking Local Remote Bilingual (English & Spanish) Customer Service Representatives for a local Insurance Company. This position requires you to have great customer service experience and empathy. • Must be flexible with schedule • Must live in Dade or Broward County • Hours: start time can be anywhere between 8am-11:30am • 8 hour shift (Will require to work at least ONE WEEKEND DAY) • Onsite only • Must be Fluent in English and Spanish • Start Date November 10th Job Responsibilities: • Inbound calls only • Respond to and own consumer inquiries and issues • Provide education and status on previously submitted pre-authorizations or pre-determination requests • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance Requirements: • Must be bilingual in Spanish and English • 1 year of customer service experience with the same company • High School diploma • Goal-driven and detail oriented • High Speed Internet required Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.