Remote Live Chat Agent - Entry-Level Job

Job Summary The Elite Job is seeking motivated and dependable individuals to join our remote team as Live Chat Agents. This is an entry-level opportunity ideal for those looking to kick-start a career in customer support, communications, or remote work. As a Live Chat Agent, you will be the front line of interaction with our customers, providing prompt, courteous, and accurate assistance via live chat platforms. No phone calls—just fast-paced, text-based communication that makes a real impact. Key Responsibilities • * Respond to customer inquiries through live chat in a timely and professional manner. • * Provide product/service information, troubleshoot issues, and escalate complex cases to appropriate teams. • * Maintain a positive, empathetic, and professional tone at all times. • * Ensure all chat interactions meet company quality and compliance standards. • * Accurately log chat interactions and follow up when necessary. • * Continuously improve knowledge of the companys products, policies, and procedures. • * Assist with basic tasks such as password resets, account issues, and order tracking. • Required Skills and Qualifications • * Excellent written communication and typing skills (min. 35 WPM). • * Proficient in English with a strong grasp of grammar and spelling. • * Basic computer and internet navigation skills. • * Ability to multi-task, prioritize, and manage time effectively. • * A calm, patient, and positive attitude when dealing with customers. • * Reliable internet connection and a distraction-free remote work environment. • Experience • * No prior experience required – full training will be provided. • * Previous experience in customer service, online support, or chat handling is a plus. • Working Hours • * Flexible scheduling: Choose between day, evening, or weekend shifts. • * Availability for a minimum of 20 hours per week is required. • * Opportunity to transition to full-time based on performance and availability. • Knowledge, Skills, and Abilities • * Strong attention to detail and problem-solving skills. • * Comfortable using CRM tools and chat software (training provided). • * Willingness to learn and grow within the role. • * Self-motivated and capable of working independently. • * Strong interpersonal skills and customer-focused mindset. • Benefits • * Work from anywhere – fully remote position. • * Paid training and onboarding support. • * Competitive hourly pay with performance-based incentives. • * Career development opportunities and internal promotions. • * Supportive and inclusive work environment. • * Flexible scheduling options that fit your lifestyle. • Why Join The Elite Job? At The Elite Job, we believe in empowering individuals through flexible, rewarding remote work opportunities. Whether you are a student, stay-at-home parent, or looking for a career change, this role offers the perfect entry point into the world of professional customer service. Join a growing team that values diversity, continuous learning, and customer excellence. How to Apply Selected candidates will be contacted for an initial assessment and virtual interview.