Remote Medical Call Center Agent

Helping Hand Nurse, LLC has assembled a team of care professionals from different disciplines that can deliver quality medical and personal care services. We have staff members who are home health aides, physical therapists, occupational therapists, medical social workers, and skilled nurses. We are seeking a dedicated Remote Medical Call Center Agent to join our team in the Hospital & Health Care industry. This role plays a crucial part in providing exceptional customer service to patients and healthcare providers through phone calls. If you have a passion for helping others and excellent communication skills, we want to hear from you! Responsibilities: • Answer incoming calls from patients and healthcare providers • Provide information on medical services, appointments, and procedures • Schedule appointments and follow-up calls as needed • Update patient records accurately and confidentially • Handle patient inquiries and resolve issues in a professional manner Qualifications: • High school diploma or equivalent • Previous experience in a call center or customer service role preferred • Knowledge of medical terminology and procedures • Excellent communication and interpersonal skills • Ability to multitask and prioritize in a fast-paced environment Skills: • Strong attention to detail • Empathy and compassion towards patients • Proficiency in computer systems and software • Ability to work independently and as part of a team If you meet the qualifications and are looking for a rewarding opportunity in the healthcare industry, apply now to join our team as a Remote Medical Call Center Agent! The pay range for this role is: 28 - 30 USD per hour(Remote (Miami, Florida, US)) Apply tot his job