[Remote] Senior Clinical Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Oshi Health is revolutionizing GI care with a digital clinic model that provides convenient access to a multidisciplinary care team. They are seeking a Senior Clinical Operations Analyst to optimize clinical practice through data-driven insights, performance measurement, and cross-functional collaboration to improve efficiency and patient care quality. Responsibilities • Bring a high level of analytical rigor to help us deeply understand all facets of our clinical operations and provider workflows. • Conduct comprehensive analyses to identify key trends, measure the impact of our efforts, and uncover opportunities to improve efficiency and the overall quality of patient care. • Design and maintain performance dashboards and build new analytical tools to track key performance indicators (KPIs) for the clinical team. • Analyze metrics related to provider utilization, patient outcomes, scheduling efficiency, and capacity planning. • Use insights to pinpoint and eliminate bottlenecks in workflows, ultimately reducing administrative burden and streamlining operations. • Effectively communicate complex analyses with clear data visualization and compelling narratives to a range of clinical and non-clinical audiences. • Serve as a critical partner to clinical leadership, providing insight into factors impacting practice performance and supporting strategic initiatives for workflow optimization and provider-facing tools. Skills • 3-5 years of experience in analytics, with at least 2 years in a healthcare or clinical setting. • Proficient in using SQL and Excel to query, organize, and analyze data. • Experience with healthcare data systems (e.g. EHRs, scheduling platforms, and claims databases) and business intelligence tools (e.g. Metabase). • Experience with statistical tools (e.g. R, Python) is a bonus. • Strong problem-solving skills with a track record of using data to inform strategy and decision-making. • Adept at data visualization and storytelling techniques and can easily spot patterns, opportunities, and areas for improvement. • Excellent communication skills and have the ability to translate complex analyses into clear, actionable recommendations for non-technical stakeholders. • Eager to learn new techniques and tools to drive analyses to the next level. • Comfortable becoming proficient in new platforms and databases. • Passion for Oshi Health’s mission and a strong desire to drive clinical and operational excellence. • Telehealth experience is preferred. Benefits • Employer-sponsored medical, dental and vision plans • Access to a “Life Concierge” through Overalls, because we know life happens • Tailored professional development opportunities to learn and grow • Discretionary paid time off — take what you need, when you need it • 13 paid company holidays to power down • Team events, such as virtual cooking classes, games, and more • Recognition of professional and personal accomplishments Company Overview • Oshi Health is a digital health platform that provides personalized support and resources for people with digestive health conditions. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.oshihealth.com. Company H1B Sponsorship • Oshi Health has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.