Senior Customer Project Manager - Pipeline and Portfolio Management (Remote)
About the position Responsibilities • Adhere to the Q2O process for professional services, ensuring seamless alignment between sales, legal, finance, and delivery teams. • Drive efficiency in quoting, order processing, and project initiation to meet customer and business needs. • Manage a portfolio of customer-facing professional services projects, ensuring alignment with business priorities, resource allocation, and timely execution. • Partner with sales, operations, finance, legal, and delivery teams to ensure effective communication, clear expectations, and on-time delivery of services. • Continuously evaluate and provide recommendations to enhance the Q2O and project management processes. • Ensure adherence to standardized procedures, policies, and frameworks for quoting, ordering, and portfolio management. • Develop and manage key performance indicators (KPIs) related to professional services pipeline efficiency, portfolio health, and project delivery. • Design and implement training programs for cross-functional teams. • Proactively identify risks and issues within the Q2O and portfolio management processes. • Serve as a point of contact for internal and external stakeholders, managing expectations and providing project updates. • Lead special initiatives related to process improvement, tool implementation, or system integrations. Requirements • BS or MS, MSc in an engineering and/or business or related field. • BS+8 MS+4 OR PHD+1 years of professional experience in an engineering software environment. • Experience working in engineering / product development environment. • Proven experience in Program Management or complex project management with multiple workstreams. • Proven executive stakeholder management skills. • Proven expertise in managing Q2O processes, portfolio management, and cross-functional team leadership. • Strong understanding of professional services operations and project lifecycle management. • Experience with project management methodologies (Agile, Waterfall) and process improvement techniques (Lean, Six Sigma). • Knowledge of tools such as CRM, ERP, and quoting/configuration systems. • Exceptional organizational and communication skills. • Ability to manage multiple priorities in a dynamic, fast-paced environment. • Strong organizational and time management skills with a sense of urgency. • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages. • Projects a professional image, fosters teamwork, and demonstrates business acumen. • Strong leadership and mentoring skills. • Competency in bolthires applications including Word, Excel, and Outlook. • Fluent writing and speaking English. • Ability to travel up to 25% of the time. Nice-to-haves • BS+10 M+8 PHD +5 years of professional experience in an engineering software environment. • 7-10 years of experience in Program Management with an enterprise software and technology deployment focus. • PMP, PgMP, or similar certification is a plus. Apply tot his job Apply tot his job