Sr Director, ISP (Inside Plant)
About the position Responsibilities • Develop an effective Inside Plant Leadership team and assist them with developing their direct reports to drive a high-performance culture and environment. • Lead a structured and disciplined work team to produce exceptional results delivering the customer experience. • Oversee designated inside plant operations including facilities & electronics, powering, cooling, cabling, TVRO, FCC Compliance, and provide direct hands-on support for other network operations teams for all Headends and Hubs. • Provide engineering operational support and direction for new or existing technologies and current operational initiatives. • Evaluate and consult with all levels of leadership regarding technical operations, strategic planning, Construction, Systems techs, and network operations. • Direct quality control programs for engineering operations and consistent operational procedures. • Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards. • Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission, and other government agencies. • Ensure adherence to company TQA policies. • Direct capital budget process for ISP within Region, execute approved budget plan. • Lead and participate in succession planning. • Perform other duties as requested. Requirements • Bachelor's degree in engineering or related field, or equivalent work experience • Minimum ten (10) years of network operations/engineering experience • Minimum six (6) years of management experience • Minimum three (3) years of project management experience Nice-to-haves • Industry and vendor specific certifications and training • Advanced knowledge of HFC and all FCC compliance reports and other rules and regulations • Proven leader with progressive responsibility • Advanced knowledge of telecom / cable products and services • Knowledge of Analog Transmission Line, Fiber Optic and Electronic theory • Comprehensive understanding of HVAC and power distribution systems • Comprehensive understanding of OSHA rules and regulations, both federal and state • Knowledge of National Electric & National Electric Safety Code and FCC regulations • Ability to make decisions and solve problems while working under pressure • Able to supervise and motivate others and handle multiple projects and tasks • Must lead by example / mentor Benefits • Comprehensive pay and benefits package that rewards employees for their contributions • Support for all aspects of employee well-being • Opportunities for career advancement