Student Finance Counselor

Hilbert College is seeking a Student Finance Counselor to assist students and parents in understanding the financial aid process. The role involves counseling students on financial aid matters, managing loan applications, and providing educational services related to financial literacy and aid workshops. Responsibilities Counseling of current and prospective students, with a focus on our Hilbert College Global (HCG) students, in all matters pertaining to financial aid and the payment of tuition and fees; by appointment, walk in, phone or by video conference Communicates effectively with students regarding their individual status in the Financial Aid application process Facilitate the packaging process by advising students as to the proper filing of required applications and supporting documentation Manage the application, delivery and certification of Federal PLUS and alternative loans. Review PLUS denials and requests on a case-by-case basis Perform verification including requesting additional documentation as needed Provides educational services: exit interviews, financial aid nights, open houses, orientation, FAFSA workshops, internal training, default management, and financial literacy activities Post documents received in system Perform TAP estimates Other duties as assigned, willingness to cross train Skills Excellent oral and written communication skills Mathematical aptitude Proficient computer skills Ability and willingness to learn and to work with a diverse population in a variety of settings with special emphasis on problem solving Customer service orientation Attention to detail Administrative and organization skills Some evenings/weekends required Experience in financial aid process and delivery systems at a not-for-profit institution of higher education Bachelor's degree preferred Experience and knowledge of PowerFaids, PowerCampus and/or NetPartner preferred Company Overview Hilbert College is a private Franciscan college located in the town of Hamburg, New York. It was founded in 1957, and is headquartered in Hamburg, New York, USA, with a workforce of 51-200 employees. Its website is Company H1B Sponsorship Hilbert College has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.