process kind
part-time
Description
Are you enthusiastic about pets and love connecting with those who feel the same?
At Chisholm Creek puppy inn, we are searching for a heat and pleasant customer support consultant to be the first point of contact for our valued customers and their furry friends. in this position, you'll be chargeable for greeting customers with a smile, answering questions about our offerings, and supporting to make sure every puppy and pet determine has a fantastic experience with us.
What you may Do:
Say hiya! Cheerfully greet pets and their people whilst they arrive at our motel.
patron conversation: answer smartphone calls and emails with a nice mindset, providing beneficial facts approximately our boarding, grooming, and daycare services; offer fundamental statistics about pet care and inn policies to clients, continually maintaining a purchaser-centered approach.
Scheduling: schedule appointments and control reservations to preserve our hotel running smoothly.
day by day front table Operations: assist with test-ins and take a look at-outs, ensuring pets have the whole thing they want for a relaxed stay; test dogs into daycare, boarding, and grooming
retaining documents: touch veterinarians to get vaccine or different wished statistics regarding pets in our care; paintings with our kennel software program to ebook appointments, make notes on patron and puppy profiles, and obtain applicable statistics as needed.
speaking with back-of-house body of workers: communicate with grooming and kennel body of workers concerning puppies as they take a look at in and their wishes
going for walks puppies: Escort our furry friends to play areas/kennels/and so on.
company and workplace protection: liable for the general cleanliness/look of our the front workplace; Vacuum/sweep and mop daily or as wished, smooth windows, wipe down counters; maintain table, papers, and so forth. smooth and prepared
represent Your Village: constantly be thoughtful of the appearance of the office and your self thru the eyes of our clients.
Please be aware that the above-listed responsibilities and duties are the fundamental necessities for this role and may be changed, increased, or decreased primarily based at the evolving desires of the organisation.
in case you’re the right candidate, we’d love which will join our group! benefits for all team individuals at Chisholm Creek pet lodge encompass discounted daycare and boarding in your very own canine, with additional advantages available for complete time personnel like scientific/vision/dental plans and 401k! Pay starts at $11/hr.
requirements
Our ideal customer support expert will embody those traits:
exceptional verbal exchange competencies: smartphone, interpersonal, and written, with proper spelling and grammar, and a pro and pleasant demeanor
group player: Works collectively nicely with others to ensure all our visitors are cared for and pet dad and mom satisfied!
customer support background: preceding revel in in a customer support role preferred, but no longer required—but a pressure to fulfill and exceed purchaser expectancies is paramount
Flexibility: A bendy agenda. Willingness to paintings evenings, weekends, and holidays as wished.
organized: interest to element and incredible organizational capabilities to preserve song of the varying desires of your Village
bodily Stamina: able to cope with/delivery puppies of all sizes by leash, and to preserve upright and busy for the duration of a hectic shift
dog Lover: ardour for working with animals a should!