Job description
CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with.
As CompassMSP continues to grow, evolve and scale so does the need to provide project coordination services to our clients. It is to this end that CompassMSP is looking to expand our Project Coordination team, to better support and empower our technical teams to execute and deliver.
As a Project Coordinator at CompassMSP, you will play a crucial role in coordinating the successful delivery of technical projects to our clients.
Job requirements
- 3 or more years’ experience in a similar role – preferred
- Strong communication skills both written and verbal
- Strong collaboration and customer service skills
- Ability to build and maintain successful relationships with peers and customers
- Self-directed and focused
- Strong multitasking and time management skills
- Ability to work with remote teams
- Preferred system experience using ticketing systems (ConnectWise, ServiceNow, etc.)
- Vibrant and willing to contribute to a fun atmosphere
Job responsibilities
You are a detail-oriented self-starter who takes ownership of your job responsibilities and can communicate effectively with teammates and clients. You work best in a bold, work-hard, play-hard environment. You enjoy organization metrics, analytics, team camaraderie, and multitasking, all while working in a fun environment. Join us in delivering exceptional customer service and project success at CompassMSP!
As a key member of our team, you will:
Deliver Excellence: Ensure projects shine by successfully coordinating from origination to completion.
Juggle with Finesse: Seamlessly coordinate multiple projects of varying sizes simultaneously, ensuring each one gets the attention it deserves.
Champion Collaboration: Successfully coordinate project activities with clients and technical team members, fostering collaboration and alignment for desired outcomes.
Navigate Expectations: Assist in managing client expectations, ensuring clarity and satisfaction throughout the project journey.
Stay Connected: Provide regular updates to CompassMSP management, keeping everyone in the loop on project progress.