HealthStream is the leader in healthcare workforce solutions, dedicated to enhancing the quality of healthcare through innovative solutions. The Associate Account Manager, Non-Acute will be responsible for selling HealthStream product bundles to existing accounts in Non-Acute markets and for expanding annual recurring revenue through upselling and cross-selling.
Responsibilities
- You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training
- Attain New Order Value (NOV) targets
- Attain annual revenue targets (ARR) as set by the sales organization
- Execute on the retention and growth of assigned existing accounts
- Create and execute on a territory sales plan to close expansion opportunities
- Prospecting to generate new opportunities within assigned accounts
- Develop, maintain, and expand executive-level relationships
- Maintain a pipeline of qualified, active opportunities and manage them to closure
- Orchestrate internal and external resources throughout the customer lifecycle
- Position HealthStream Non-Acute solutions through strategic value-based selling, business case definition, and ROI analysis
- Provide accurate monthly and quarterly forecasting
- Maintain a deep understanding of the defined Non-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings
- Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements
Skills
- 1+ years sales experience with a documented track record sales in highly competitive environments, selling to Non-Acute markets
- Minimum one year of healthcare technology experience, selling to C-suite and VP-level contacts
- Minimum one year of Account Management experience, retaining and growing existing accounts
- Ability to work in a team selling environment
- Excellent customer service and communication skills (both verbal and written)
- High level of integrity and professionalism, properly setting expectations both internally and externally
- Comfortable in working independently in an empowering, fast paced, results oriented culture
- Solid computer skills – Office Suite
- Familiarity with CRM tools such as Salesforce
- Excellent written and verbal communication skills
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand
- Experience selling into Physician Offices, FQHC's, Ambulatory Surgery Centers, and Behavioral Health
- Existing relationships with consultants and healthcare executives within Non-Acute markets, specifically Physician Offices, FQHC's, Ambulatory Surgery Centers, and Behavioral Health
Benefits
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement
Company Overview
HealthStream is a HealthTech company that provides training, credentialing, and workforce management software for healthcare organisations.. It was founded in 1990, and is headquartered in Nashville, Tennessee, USA, with a workforce of 501-1000 employees. Its website is http://www.healthstream.com.
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