Transforming Healthcare through Collaboration and Technology
Acentra Health is a pioneering healthcare company that combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. Following a 2022 merger of CNSI and Kepro, we're now a team of passionate individuals working together to tackle today's complex healthcare challenges. If you're a dedicated Certified Pharmacy Technician looking for a new challenge and a collaborative work environment, we invite you to explore this exciting remote opportunity with us in Auburn, AL.
About the Role
We're seeking an experienced Certified Pharmacy Technician to join our team on a remote basis within Alabama. As a Certified Pharmacy Technician at Acentra Health, you'll play a vital role in our prior authorization process, working closely with providers and patients to ensure seamless medication management. This is a unique chance to leverage your skills and experience in a dynamic, technology-driven environment that prioritizes innovation and employee growth.
Key Responsibilities:
- Review verbal and electronic prior authorization requests based on pre-established criteria and approve or deny authorization.
- Receive and respond to incoming calls from providers and patients, addressing their queries and concerns in a professional and timely manner.
- Make outbound calls as needed to resolve issues or request additional information.
- Enter data project-specific information into our prior authorization processing system, ensuring accuracy and efficiency.
- Project a professional company image through written and verbal interactions, maintaining the highest standards of customer service.
- Process Requests for Information (RFIs) for client accounts, demonstrating attention to detail and organizational skills.
- Perform monitoring tasks of the HID/Client database, notifying management of errors or problems and contributing to continuous improvement.
- Maintain compliance with all company policies and procedures, upholding our commitment to quality and regulatory adherence.
- Work rotating shifts, including nights until 7:00 PM CT, one Saturday per month, and some holidays, demonstrating flexibility and adaptability.
- Meet and/or exceed production, quality, attendance, and adherence standards, striving for excellence in all aspects of your role.
- Provide training and assistance to other employees, sharing your knowledge and expertise to support team success.
What We Offer
At Acentra Health, we're committed to fostering a culture that values innovation, collaboration, and employee well-being. As a member of our team, you'll enjoy:
- Meaningful work that genuinely improves people's lives across the country.
- A comprehensive benefits package, including health plans, paid time off, retirement savings, corporate wellness, educational assistance, and corporate discounts.
- Opportunities for career growth and professional development, supported by ongoing training and education.
- A dynamic, technology-driven work environment that encourages innovation and creativity.
- A collaborative, supportive team culture that prioritizes employee well-being and work-life balance.
Requirements and Qualifications
Essential Qualifications:
- High school diploma or GED equivalent.
- National certification: National Exam for the Certification of Pharmacy Technicians (PTCB) or National Exam for the Certification of Pharmacy Technicians (ExCPT).
- State pharmacy technician license from the State of Alabama.
- Basic reading, writing, and math skills.
- Computer literacy with the ability to learn customer service software applications.
- Professional verbal and written communication skills.
- Good keyboarding skills and attention to detail.
- Excellent customer service skills and ability to work on multiple items at a time, meeting deadlines.
Preferred Qualifications:
- Bachelor's degree from an accredited college/university.
- 1+ year of retail pharmacy and/or customer contact work experience.
Why Join Acentra Health?
We're more than just a healthcare company – we're a community of passionate individuals dedicated to accelerating better health outcomes. By joining our team, you'll become part of a dynamic, mission-driven organization that prioritizes innovation, employee growth, and customer satisfaction. Our culture is fueled by passion and driven by purpose, offering a work environment that's both challenging and rewarding.
As a Certified Pharmacy Technician at Acentra Health, you'll have the opportunity to make a meaningful impact on people's lives, working in a collaborative and supportive team environment. We're committed to providing our employees with the tools, training, and encouragement they need to succeed, and we offer a comprehensive benefits package to support your overall well-being.
Ready to Take the Next Step?
If you're a motivated and experienced Certified Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting remote opportunity with Acentra Health. Please note that the selected candidate must reside in and work from Alabama, with access to high-speed cable internet. We're an Equal Opportunity Employer, committed to diversity and inclusion in our hiring practices.
Thank you for considering Acentra Health as your next career destination. We look forward to reviewing your application and discussing this opportunity further.
Acentra Health is an EOE/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.
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