We're looking for a Team Lead to lead the CGS team, drive down costs, improve processes, and ensure a smooth guest experience. You'll work with operations teams globally and prioritize tasks to ensure world-class guest experience and team accountability.
Requirements
- Experience managing a team in an operational setting
- Minimum 3 years of experience managing direct reports; hospitality a plus
- Proven ability to lead, prioritize and deliver with a focus on driving team performance through coaching, training and accountability
- Strong affinity to people management and able to effectively lead a team by example, inspiring people to be engaged and proactive
- Great communication skills, able to define clear action steps for their team members and effectively delegate
- Ability to take the initiative and problem solve independently
- Detail-oriented and organized
- Experience in data analysis
- Ability to adapt and flex to shifting priorities
- Embraces technology for team management and collaboration and motivated to adopt new and emerging technologies
- Strong ability to establish positive relationships with others
- Thrives in a fast paced, ever-changing, always challenging startup environment
- Basic spreadsheet knowledge required i.e., Google suite
- Experience in a start-up environment preferred
- Must have a flexible schedule and be able to work morning, nights, weekends, holidays, etc., as business requires
Benefits
- Competitive compensation
- Medical, dental and vision insurance (where applicable)
- Flexible vacation
- Wellness and volunteering days
- Annual free credits and discounts to stay in Sonders
- Workplace flexibility (for remote-specified positions only)
Originally posted on Himalayas
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