Sedgwick is a global industry leader known for its excellence and customer service. The Claims Assistant role involves providing support to the claims staff, setting up and entering new claims, processing payments, and handling various office tasks as assigned.
Responsibilities
- Sets up and enters new claims into claims management system
- Inputs and reviews notes/diaries in claims management system as instructed
- Processes payments
- Processes mail; handles filing, faxing and photocopying
- Reviews, prepares, creates, and/or sends letters, reports, and forms
- Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required
- Other activities/projects as assigned including the preparation and distribution of computer reports
- Performs other duties as assigned
- Supports the organization's quality program(s)
Skills
- High school diploma or GED required
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
Benefits
- Flexible Work Schedule
- Referral Incentive Program
- Opportunity to work from home
- Career development and promotional growth opportunities
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day 1
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
Company Overview
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.
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