Jun Group is a technology company focused on empowering consumers with control over their data and improving advertising practices. They are seeking a Client Success Manager to serve as the primary contact for key brand, agency, and publisher accounts, ensuring seamless ad campaign execution and driving client satisfaction and growth.
Responsibilities
- Serve as the primary client contact, building strong relationships and ensuring exceptional service throughout the campaign lifecycle
- Partner with Campaign Managers and Ad Operations to translate client goals into effective programmatic and digital media campaigns strategies and flawless execution
- Collaborate with Sales to identify upsell opportunities and maintain alignment on client needs and revenue growth
- Provide clients with clear, actionable updates on pacing, performance, and optimizations to maximize ROI in a strategic, easy-to-digest format
- Act as the bridge between clients, operations, and sales teams, ensuring smooth communication and alignment across all stakeholders
- Maintain deep knowledge of client history and campaign performance to strengthen partnerships
Skills
- 1+ years of experience in digital media, ad tech, or programmatic advertising
- Familiarity with DSPs (The Trade Desk, Xandr, Meta) and analytics platforms (Google Analytics, IAS, DoubleClick)
- Skilled in Excel, PowerPoint, and Google Suite; SQL knowledge is a plus
- Experience with CRM tools, such as Salesforce, to manage client accounts effectively
- Highly organized, detail-oriented, and able to juggle multiple accounts and deadlines
- Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates
- Strong collaboration skills, partnering seamlessly with Campaign Managers, Ad Operations, and Sales
- Naturally curious, with a desire to understand advertising technology and continually improve client outcomes
Benefits
- Competitive salary + performance bonuses
- Health, dental, and vision insurance, plus mental health resources
- 401(k) match and generous PTO
- Hybrid work environment (NYC office)
- Free lunch for onsite team members in NYC
- Volunteer Opportunities
- Opportunities for professional development in a high-growth ad tech company
Company Overview
Jun Group is a technology company that delivers intelligent, privacy-first advertising for brands, agencies, and publishers. It is a sub-organization of Verve. It was founded in 2005, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is http://www.jungroup.com.
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