<strong>Company:</strong> Career Comfort <strong>Position:</strong> Customer Care Representative (US Healthcare Process) <strong>Industry:</strong> BPO / Customer Support <strong>Location:</strong> On-site (Salt Lake, Sector V, Kolkata) <strong>Employment Type:</strong> Full-Time (Night Shift) <strong>Salary:</strong> ₹15,000 – ₹19,000 + Allowances & Bonuses <strong>HR Contact:</strong> Kanchan – +91 98680 12470, [email protected] <strong>Responsibilities</strong> ✓ Handle inbound calls from U.S. healthcare customers — no sales or targets ✓ Provide professional and accurate resolutions for customer issues ✓ Listen actively and offer empathetic, effective communication ✓ Maintain call logs and ensure service quality standards <strong>Eligibility & Skills</strong> ✓ Minimum qualification: 12th Pass; Graduate/Diploma preferred ✓ Excellent English communication (verbal & written, neutral accent) ✓ Comfortable working in night shifts (U.S. time zone) ✓ Fresher or experienced candidates both eligible <strong>Benefits</strong> ✓ In-hand salary ₹15,000–₹19,000 per month ✓ Travel Allowance + Subsidized Meals ✓ Free Cab Drop after night shift ✓ Attendance Bonus: ₹1,000/month ✓ Annual Performance Bonus: up to ₹15,000 ✓ PF & ESI coverage <strong>How to Apply</strong> Send your resume or contact on WhatsApp at <strong>+91 98680 12470</strong> or email at <strong><a>[email protected]</a></strong>