Join the Teleperformance Team as a Director, Inside Sales and Revolutionize Sales Efficiency
Are you a seasoned sales leader looking for a new challenge? Do you have a passion for driving sales growth and efficiency? Look no further than Teleperformance, a global leader in intelligent, digital-first solutions. We are seeking an experienced Director, Inside Sales to join our Business Development team and lead our Inside Sales efforts. As a Director, Inside Sales, you will play a pivotal role in driving sales efficiency and effectiveness by overseeing the entire lead lifecycle for the Inside Sales Team, from generation to qualification and nurturing.
The Opportunity
As a Director, Inside Sales at Teleperformance, you will have the opportunity to work with a global team of 500,000 employees serving 170 countries in over 300 languages. You will be part of a company that is redefining the future with intelligent, digital-first solutions. With a remarkable €10 billion in annual revenue, Teleperformance is a leader in the industry. Our culture thrives on diversity, equity, and inclusion, and we are a globally certified Great Place to Work in 72 countries.
Key Responsibilities
- Leadership and Management: Directly manage the representatives in the Inside Sales Team and conduct regular 1:1 coaching sessions to ensure they are achieving KPI targets.
- Sales Strategy and Planning: Coordinate and collaborate with Marketing and Sales teams to align objectives and identify high-potential leads through the Tiering strategy.
- Lead Qualification and Nurturing: Utilize existing tools and the TP Growth Marketing Blueprint to assess and prioritize leads based on their likelihood to convert to clients.
- Lead Engagement and Communication: Oversee lead engagement through personalized communication and content to ensure relationship building and movement through the sales funnel.
- Data Analysis and Reporting: Analyze data to optimize communication strategies and facilitate a smooth transition from Marketing to Sales.
- Salesforce and CRM Management: Train and ensure that all sales activities are accurately recorded in Salesforce.
- Performance Monitoring and Improvement: Track and analyze the effectiveness of lead generation and sales strategies.
Essential Qualifications and Requirements
- Bachelor's Degree: Bachelor's degree in Marketing, Business Administration, or a related field.
- Experience: 1-5 years of proven experience in inside sales leadership or a similar role in the business process outsourcing industry, with demonstrated positive results.
- Sales Processes and Lead Management: Strong understanding of sales processes, lead management tools, and CRM systems (e.g., Salesforce).
- Data Analysis and Reporting: Excellent data analysis and reporting skills.
- Interpersonal and Communication Skills: Strong interpersonal and communication skills.
- Collaboration and Adaptability: Ability to work effectively in a fast-paced, collaborative, and highly matrixed environment.
- Training and Coaching: Experience in training and coaching of inside sales teams.
Preferred Qualifications
- Certification: Certification in sales or marketing methodologies.
- Salesforce and Sales Engagement Platforms: Adept in Salesforce and sales engagement platforms like Outreach.
What We Offer
At Teleperformance, we offer a range of benefits and opportunities for growth and development. As a Director, Inside Sales, you will have access to:
- Diverse Solutions and Verticals: Boost your quota and earnings across multiple verticals, such as Insurance, Technology, Banking & Financial Services, Digital Ads, and more!
- Global Reach: Sell across multiple locations and languages, broadening your portfolio.
- Digital Solutions Leadership: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction.
- Competitive Compensation: A competitive salary and benefits package.
Our Culture and Values
At Teleperformance, we value diversity, equity, and inclusion. We are a globally certified Great Place to Work in 72 countries, and our culture thrives on:
- Diversity and Inclusion: We embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
- Collaboration and Teamwork: We foster a collaborative and supportive work environment.
- Growth and Development: We offer opportunities for growth and development to help you achieve your career goals.
How to Apply
If you are a motivated and experienced sales leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website.
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Pre-Employment Screenings
In accordance with Teleperformance policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.
Important | Policy on Unsolicited Third-Party Candidate Submissions
TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Such applications will not be considered, and no contractual association shall be established through such submissions.
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