**Director of Client Management - American Express Online Jobs - MySmartPros**

Join the American Express Team as a Director of Client Management and Drive Business Growth

American Express is a global leader in the financial services industry, renowned for its commitment to delivering exceptional customer experiences and innovative solutions. We are seeking a highly skilled and experienced Director of Client Management to lead our client relationships and drive business growth in the Southern California region. As a Director of Client Management, you will be responsible for managing a portfolio of vendor relationships across B2B and B2C organizations, driving revenue growth, and delivering creative solutions to our clients.

About American Express

At American Express, you'll be valued for your contributions, service, and impact – every associate has the opportunity to participate in the company's success. Together, we'll win collectively, striving to maintain our company's values and strong support vow to give the world's best client experience consistently. What's more, we'll do it with the highest level of integrity, and in an environment where everybody is seen, heard, and feels like they belong.

Job Summary

The Director of Client Management will direct a team of 5 Senior Client Supervisors to grow American Express revenue by establishing profitable, productive, and durable relationships with trader accounts. The team will be responsible for delivering valuable, creative insights and solutions to our clients across a diverse range of organizations. The ideal candidate will have a proven track record of driving strong results and effects on peers and the business, with a focus on B2B sales growth.

Key Responsibilities

• Develop, lead, and inspire a top-performing team to hold and drive incremental business (B2B and B2C) by growing revenue and improving offers.
• Foster a culture of strength, learning, coaching abilities, and consultative relationships with the board.
• Lead the team in maintaining and strengthening American Express' business by demonstrating value, growing revenue, improving offers, and increasing productivity.
• Stay up-to-date with the rapidly changing payments landscape and keep current with payment trends and financial/competitive indicators.
• Collaborate with internal associates to search out and develop organization and marketing resources that will be relevant to the client base.
• Model key sales behaviors/abilities and balance solution and skill coaching.
• Increase Shipper Fulfillment and amplify benefits with an enterprise approach.

Essential Qualifications

• Proven peer leader with demonstrated ability to drive strong results and effects on peers and the business, with a focus on B2B sales growth.
• History of driving superior outcomes by demonstrating sincere thought leadership, clear prioritization/pipeline management, trustworthy guidance, and imaginative problem-solving.
• Innovative leader with strong change-management abilities and a growth outlook.
• Utilizes innovation to generate insights, choices, and valuable opportunities for business growth/new shipper arrangements.
• Strong business acumen and financial discernment is a must.
• Strong demonstration of Challenger abilities and capacity to work with C-level leaders to grow revenues.
• Ability to collaborate, be adaptable, and manage change in a high-speed, dynamic business environment.
• Excellent oral, written communication, and presentation skills.
• Strong analytical abilities, including navigating through and controlling data in success and managing a sales pipeline in Salesforce.

Preferred Qualifications

• Existing individuals pioneer liked.
• Knowledge of the Vendor/getting business and additionally the U.S. payments industry are strongly liked.
• Knowledge and additional experience in working with quickly growing technology companies are liked.
• Payment services experience liked.

What We Offer

As a Director of Client Management at American Express, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of experienced professionals and driving business growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Work Environment and Culture

American Express is a global company with a diverse and inclusive culture. We value our employees and strive to create an environment where everyone feels seen, heard, and valued. Our work environment is collaborative, innovative, and fast-paced, with opportunities for growth and development.

Compensation and Benefits

We offer a competitive salary range of $20-30/hour, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

How to Apply

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Conclusion

If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Director of Client Management at American Express, you'll have the chance to drive business growth, lead a team of professionals, and make a meaningful impact on our clients and the company. Don't miss out on this opportunity to join our team and start your journey with American Express!

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