Join the EverCommerce Team: Driving Digital Transformation in the Service Economy
EverCommerce is a leading service commerce platform, empowering over 685,000 customers with tailored, end-to-end SaaS solutions that simplify and enhance their interactions with service professionals. Our mission is to digitally transform the service economy, creating predictable, informed, and convenient experiences for customers and service providers alike. We are seeking a highly skilled and motivated Partner Program Coordinator to join our team, focusing on Centralized partnership programs and driving revenue-generating initiatives.
About Us
At EverCommerce [Nasdaq: EVCM], we are building an extraordinary company, and we invite talented, energetic, and motivated individuals to join our team. Our company culture and values are centered around innovation, customer satisfaction, and teamwork. You can learn more about our Company, Culture, and Values on our careers page.
Job Summary
As a Partner Program Coordinator, you will play a critical role in leading and implementing large channel programs, working closely with high-level individuals in our partner network, and driving the integration of these programs into our subsidiaries. You will report to the Vice President of Business Development, collaborate with cross-functional teams, and contribute to revenue-generating initiatives as part of the EverCommerce Business Development Team.
Key Responsibilities
- Managing Strategic Partnerships: Develop and maintain relationships with some of the largest companies, associations, and networks in the home services industry, ensuring strong partnerships and identifying new growth opportunities.
- Program Implementation and Management: Implement and manage existing and new programs to increase penetration into the partner network, driving revenue growth and creating new opportunities.
- Marketing Campaigns and Cross-Sell Opportunities: Brainstorm new marketing campaigns and cross-sell opportunities between partners and our solutions, leveraging data to inform decision-making.
- Collaboration with Leaders: Work closely with leaders of large associations, manufacturers, and franchise networks to develop strategies that help their members work with EverCommerce and its subsidiaries.
- Program Analysis and Coordination: Analyze the current status of partner relationships, coordinate with key internal groups, and assemble optimal outcomes for each unique partner program.
- Executive Interactions and Communication: Engage in executive interactions, user webinars, trade shows, and face-to-face meetings with partners, leveraging new ideas and strengthening partnerships through strategic plans.
- Program Progress Tracking: Manage the coordination of weekly/bi-weekly check-in meetings with partners and their teams to track program progress and collaborate on key deliverables.
- Cross-Functional Collaboration: Work closely with marketing, legal, and technical accounting teams at EverCommerce to ensure seamless program execution.
Requirements and Qualifications
Essential Qualifications
- Bachelor's Degree: A Bachelor's degree in Business or Marketing.
- Experience: 1-2 years of experience in B2B program management or implementation, preferably with a SaaS company and/or in the home services space.
- Analytical and Problem-Solving Skills: Tactful and resilient in challenging situations, analytical in solving problems, and innovative in evaluating new growth opportunities.
- Organizational Skills: Extremely well-organized, with a positive attitude when working with both partners and internal stakeholders.
- Strategic Thinking: A strategic thinker, with the ability to use data to make informed decisions, thoughtful, proactive, and self-motivated.
- Communication Skills: An excellent communicator who can navigate tough conversations and is comfortable speaking to managers and executives both externally and internally.
- Proven Track Record: A proven track record of preserving and growing existing accounts.
- Technical Skills: Proficient with Microsoft Office (Excel, Word, PowerPoint) and familiarity with Salesforce.
Preferred Qualifications
- SaaS Experience: Experience working with SaaS companies, particularly in the home services space.
- Industry Knowledge: Knowledge of the home services industry and its trends.
- Leadership Experience: Experience in leading teams or projects, and managing multiple stakeholders.
Career Growth Opportunities and Learning Benefits
At EverCommerce, we are committed to the growth and development of our employees. We offer:
- Professional Development: Continued investment in your professional development through Udemy.
- Mentorship: Opportunities to work with experienced professionals and leaders in the industry.
- Career Advancement: Opportunities for career advancement and growth within the company.
Work Environment and Company Culture
EverCommerce is a distributed team, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. We offer:
- Remote Work: The flexibility to work remotely, with the option to work from one of our offices or from home.
- Collaborative Culture: A collaborative and dynamic work environment that encourages innovation and teamwork.
- Diverse Team: A diverse team with a wide range of backgrounds, experiences, and perspectives.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Salary: The annual base salary range for this position is $95,000 - $110,000 USD Per Year.
- Benefits: Robust health and wellness benefits, including an annual wellness stipend.
- 401k or RRSP: 401k or RRSP with company match.
- Flexible PTO: Flexible and generous paid time off.
- Employee Stock Purchase Program: Employee Stock Purchase Program.
Conclusion
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Partner Program Coordinator at EverCommerce, you will play a critical role in driving revenue growth, building strategic partnerships, and contributing to the company's mission to digitally transform the service economy.
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