Teifi Digital is a Shopify Plus Platinum partner that specializes in complex e-commerce solutions. The Executive Assistant will provide comprehensive support to the CEO, managing administrative tasks and personal responsibilities to enhance productivity and enable focus on strategic initiatives.
Responsibilities
- Manage the CEO’s calendar, schedule appointments, and coordinate meetings
- Pre-screen emails, texts, and calls, flagging urgent matters and prioritizing appropriately
- Draft, review, and send correspondence on behalf of the CEO
- Provide reminders, updates, and briefing notes to prepare the CEO for daily activities
- Coordinate travel, accommodations, and itineraries for both business and personal trips
- Handle event logistics, including reservations, tickets, and confirmations
- Occasionally accompany the CEO to events or meetings as support
- Run personal and business errands (e.g., courier drop-offs, shopping, scheduling appointments)
- Manage personal calendar items alongside business commitments
- Coordinate with service providers as needed
- Ensure the CEO’s day-to-day life runs smoothly by anticipating needs and resolving issues proactively
- Track to-do items, deadlines, and follow-ups, ensuring nothing falls through the cracks
- Block time for priority projects and balance competing demands on the CEO’s schedule
- Maintain task lists and provide regular progress updates
- Handle highly sensitive information with discretion
- Serve as a trusted gatekeeper between the CEO, internal teams, and external contacts
- Take initiative to improve processes that create efficiency and reduce stress on the CEO
Skills
- Exceptional organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with task management tools like Asana or Trello
- Familiarity with CRM and ERP systems is a plus
- Ability to adapt to changing priorities and work effectively in a fast-paced environment
- Excellent verbal and written communication skills, with the ability to draft professional correspondence and interact effectively with internal and external stakeholders
- Demonstrated ability to handle sensitive information with the highest level of discretion and maintain confidentiality
- Must have a valid driver's license and access to a reliable vehicle for travel and errands
- Bachelor's degree in Business Administration, Communications, or a related field
Benefits
- Ongoing professional development through training programs, certifications, and peer mentorship
- Hybrid work model depending on role, with a Granville Island office and free on-site parking
- Flexibility in work hours designed to accommodate appointments and personal responsibilities
- Comprehensive health and dental coverage in Canada, plus a health spending account
- Paid office closure between Christmas and New Year’s
- Regular team culture events, stocked office snacks, and a dog friendly workplace
- Performance based bonus opportunities for full-time employees
Company Overview
Teifi Digital provides solutions to solve business problems in digital commerce, ERP, systems, data, and inventory spaces. It was founded in 2015, and is headquartered in Surrey, British Columbia, CAN, with a workforce of 51-200 employees. Its website is https://teifi.ca.
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