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Posted May 12, 2026

Experienced Administrative Associate I – Remote/Hybrid Work Opportunity for a Customer-Focused Administrative Professional

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About Us

The North Carolina Department of Information Technology (NCDIT) is a dynamic and innovative organization that serves as the Technology Center for the State of NC. Our mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. We provide technology services to state agencies and are committed to closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Job Summary

We are seeking an experienced and customer-focused Administrative Associate I to join our team in a remote/hybrid work arrangement. As an Administrative Associate I, you will serve as the primary point of contact for the Request Fulfillment team, communicating with internal and external customers and vendors through various channels. This role requires strong organizational and communication skills, as well as the ability to work independently in a fast-paced environment.

Key Responsibilities

About Our Team

At NCDIT, we value diversity, equity, and inclusion. We believe that a diverse workforce is our most valuable asset to recognize, understand, and meet the IT needs of our constituents across the state. Our agency culture intentionally values diversity, equity, and inclusion through the implementation of thoughtful, practical, innovative, and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive Order 158).

Requirements

To be successful in this role, you will need:

Preferred qualifications include:

Education and Experience

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

Work Environment and Culture

NCDIT offers a remote/hybrid work arrangement, allowing you to work from home while still being part of a dynamic and innovative team. We value work-life balance and offer flexible scheduling to support your needs. Our team is committed to diversity, equity, and inclusion, and we strive to create a culture that is welcoming and inclusive of all employees.

Compensation and Benefits

NCDIT offers a competitive salary and a comprehensive benefits package, including:

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity today. Please submit your application through the link below:

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Don't Hesitate, Apply!

We value a great attitude and a willingness to learn above all. Don't worry if you don't meet every single requirement. Submit your application today and take the first step towards a rewarding career with NCDIT!

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