Introduction to Wayfair and the Role
Wayfair, a leading e-commerce company specializing in home goods, is seeking an experienced and talented Business Account Manager to join its team in Dallas, USA. This remote opportunity offers a competitive salary of $27 per hour and the chance to work with a dynamic and growing company. As a Business Account Manager, you will be responsible for purchasing, overseeing, and growing a book of business, comprising business clients from various industries, including office, property management, contracting, interior design, and facilities management.
Job Overview
In this role, you will be accountable for establishing new connections, prospecting new business, and expanding existing accounts through proactive sales outreach. You will also be expected to leverage sales and service partners to support the client journey and their relationship with Wayfair Professional. This position requires a high level of collaboration, flexibility, ownership, and the ability to achieve high sales and performance expectations.
Key Responsibilities
- Maintain and grow your book of business quarter over quarter
- Represent a relentless focus on the client experience at every stage of their journey; from enrollment to supporting mature client relationships as they grow their business with Wayfair Professional
- Conduct site walks and product and services presentations to clients
- Hold engaging conversations through phone and email outreach with the goal of developing client relationships through recurring sales and a continuous pipeline of opportunities
- Act as an informed authority on Wayfair Professional's complete value and product and service capabilities
- Meet or exceed all sales metrics, not limited to but including, revenue and productivity objectives
- Collaborate with colleagues, partners, and suppliers to deliver an exceptional client experience
- Demonstrate a problem-solving, solution-driven mindset
- Embody Wayfair's Kin Standards as a North Star in all that we do
Essential Qualifications
To be successful in this role, you will need:
- Experience managing and growing a book of business (ideally B2B)
- Self-motivated and strong business acumen and venture needs analysis
- Skilled in B2B sales with a solid understanding of business operations and client needs
- Willingness to adapt and grow in a fast-paced, high-growth industry
- Ownership in your professional and sales development plans
- Strong written and verbal communication skills
- Experience with email, video conferencing, CRM, and spreadsheets (Preferred: Proficiency with Salesforce.com, Google Suite, Zoom/Google Meet; Experience working in a virtual environment)
Preferred Qualifications
While not required, the following qualifications are preferred:
- Bachelor's degree in a related field (e.g., business, marketing, sales)
- Previous experience working in a remote or virtual environment
- Familiarity with the home goods or e-commerce industry
- Knowledge of sales and marketing principles, including prospecting, lead generation, and conversion
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent problem-solving and analytical skills
- Strong business acumen and understanding of sales principles
- Ability to adapt to changing circumstances and priorities
- Strong organizational and time management skills
Career Growth Opportunities and Learning Benefits
At Wayfair, we are committed to the growth and development of our employees. As a Business Account Manager, you will have access to:
- Ongoing training and development programs to enhance your sales and business skills
- Opportunities for career advancement and professional growth
- A collaborative and dynamic work environment that encourages innovation and creativity
- Recognition and reward programs to acknowledge and reward your achievements
Work Environment and Company Culture
Wayfair is a company that values its employees and is committed to creating a positive and inclusive work environment. As a remote employee, you will be part of a virtual team that is passionate about delivering exceptional customer experiences. Our company culture is built on the following values:
- Kinship: We believe in the power of relationships and teamwork
- Integrity: We act with honesty and transparency in all that we do
- Customer obsession: We are dedicated to delivering exceptional customer experiences
- Ownership: We take pride in our work and are accountable for our actions
Compensation, Perks, and Benefits
As a Business Account Manager at Wayfair, you can expect:
- A competitive salary of $27 per hour
- Opportunities for bonuses and commissions based on performance
- A comprehensive benefits package, including health, dental, and vision insurance
- A 401(k) retirement savings plan with company match
- Paid time off and holidays
- Access to employee discounts and perks
Conclusion
If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Business Account Manager at Wayfair, you will be part of a dynamic and growing company that is committed to delivering exceptional customer experiences. Don't miss out on this chance to join our team and take your career to the next level. Apply now and become a part of the Wayfair family!
Wayfair is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing reasonable accommodations to individuals with disabilities and ensuring that our hiring process is accessible to all. If you require any accommodations during the application or interview process, please don't hesitate to contact us.
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