Introduction to Workwarp and EDU Healthcare
At Workwarp and EDU Healthcare, we are passionate about delivering exceptional services that make a difference in the lives of education and healthcare professionals. Our dynamic team is dedicated to providing innovative solutions, and we believe in fostering a culture of flexibility, collaboration, and growth. As a hybrid organization, we offer our team members the opportunity to balance their work between our remote office and the comfort of their own homes. If you are a highly motivated and organized individual with a strong passion for credentialing, timekeeping, and onboarding, we invite you to join our team as a Credentialing-Time Keeping Specialist.
About the Position
The Credentialing/Timekeeping Specialist plays a vital role in ensuring the smooth operation of our organization. As a key member of our team, you will be responsible for verifying and obtaining credentials and new hire documentation for education and healthcare professionals, ensuring compliance with relevant regulations, conducting onboarding, and managing timesheet accuracy. Your exceptional communication skills, attention to detail, and ability to work well under pressure will make you an invaluable asset to our team.
Key Responsibilities
- Verify and obtain credentials and new hire documentation for education and healthcare professionals, ensuring accuracy and completeness.
- Ensure compliance with federal, state, and district regulations regarding licensure and certification, staying up-to-date with changing requirements and regulations.
- Complete position-specific background checks and verifications, maintaining confidentiality and discretion.
- Communicate with candidates regarding onboarding documents, timelines, and outstanding items, providing exceptional customer service and support.
- Conduct virtual onboarding and training, presenting job-specific information and company policies, and ensuring a seamless transition for new hires.
- Review timesheets for accuracy and completion, identifying and resolving discrepancies in a timely and efficient manner.
- Follow up with providers to gather additional information to meet timesheet and documentation requirements, building strong relationships and rapport.
- Collaborate with team members to communicate time-reporting issues as they arise, providing solutions and support to ensure seamless operations.
- Run various weekly reports to review timesheet submissions, hours worked vs. scheduled, variances, etc., analyzing data to inform process improvements.
- Participate in the weekly and monthly invoice submission process, ensuring accuracy and attention to detail.
- Serve as a liaison between front and back-office departments, attending weekly meetings as needed, and facilitating communication and collaboration.
- Support various human resources and finance functions and projects as needed, demonstrating flexibility and adaptability.
Requirements and Qualifications
To be successful in this role, you will need to possess a unique blend of administrative, technical, and interpersonal skills. The following requirements and qualifications are essential:
- High School Diploma or higher preferred, with a strong foundation in administration, business, or a related field.
- At least 3 years of professional administrative work experience is preferred, with previous experience in credentialing, file management, recruiting, timekeeping/payroll, or new hire onboarding being a significant advantage.
- High level of computer efficiency and experience with multiple software programs, including Google Suite and Microsoft Office applications.
Nice-to-Haves
In addition to the essential requirements, the following skills and qualifications are highly desirable:
- Experience with credentialing, timekeeping, and payroll software, with the ability to learn and adapt to new systems and technologies.
- Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
- Detail-oriented and organized, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Ability to manage relationships and build rapport with colleagues, candidates, and providers, demonstrating empathy, understanding, and a customer-centric approach.
- Ability to work well under pressure and multi-task, maintaining a calm and professional demeanor in a fast-paced environment.
Skills and Competencies
To excel in this role, you will need to possess a range of skills and competencies, including:
- Technical skills: Proficiency in Google Suite, Microsoft Office, and other software applications, with the ability to learn and adapt to new systems and technologies.
- Communication skills: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
- Interpersonal skills: Ability to build strong relationships and rapport with colleagues, candidates, and providers, demonstrating empathy, understanding, and a customer-centric approach.
- Organizational skills: Detail-oriented and organized, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Problem-solving skills: Ability to analyze problems, identify solutions, and implement effective solutions, demonstrating a proactive and resourceful approach.
Career Growth Opportunities and Learning Benefits
At Workwarp and EDU Healthcare, we are committed to supporting the growth and development of our team members. As a Credentialing-Time Keeping Specialist, you will have access to a range of career growth opportunities and learning benefits, including:
- Professional development: Opportunities for training, mentoring, and coaching to enhance your skills and knowledge.
- Career progression: Opportunities for advancement and career progression, with a clear path for growth and development.
- Cross-functional training: Opportunities to work across different departments and functions, gaining a broader understanding of the organization and its operations.
- Industry recognition: Opportunities to participate in industry events, conferences, and workshops, staying up-to-date with the latest trends and developments.
Work Environment and Company Culture
At Workwarp and EDU Healthcare, we pride ourselves on our dynamic and supportive work environment. Our company culture is built on the values of flexibility, collaboration, and growth, with a strong focus on employee well-being and satisfaction. As a Credentialing-Time Keeping Specialist, you will be part of a close-knit team that is passionate about delivering exceptional services and making a difference in the lives of education and healthcare professionals.
Compensation, Perks, and Benefits
We offer a competitive compensation package, with a range of perks and benefits, including:
- 401(k) and 401(k) matching: A generous retirement savings plan, with employer matching contributions.
- Dental, health, and vision insurance: Comprehensive health insurance coverage, with access to dental and vision care.
- Life insurance: A life insurance policy, providing peace of mind and financial security for you and your loved ones.
- Paid time off: Generous paid time off, including vacation days, sick leave, and holidays.
- Flexible working arrangements: Flexible working arrangements, including remote work options and flexible hours.
Conclusion
If you are a highly motivated and organized individual with a strong passion for credentialing, timekeeping, and onboarding, we invite you to join our team as a Credentialing-Time Keeping Specialist. With a competitive compensation package, a range of perks and benefits, and opportunities for career growth and development, this is an exceptional opportunity to take your career to the next level. Apply today and become part of a dynamic team that is making a difference in the lives of education and healthcare professionals.
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