Are you a customer-focused individual with excellent communication skills, looking for a part-time opportunity that offers flexibility and growth potential? Do you thrive in a dynamic environment where you can make a real difference in people's lives? Look no further than blithequark, a leading financial services company in Huron, SD, where we're seeking an experienced Customer Service Representative to join our team.
**About blithequark**
blithequark is a forward-thinking financial services company that's dedicated to providing innovative solutions to our customers. We're passionate about delivering exceptional customer experiences, and we're committed to creating a work environment that's inclusive, supportive, and fun. Our team is made up of talented individuals who share our vision of making a positive impact in our community.
**Job Summary**
As a Customer Service Representative at blithequark, you'll play a critical role in providing top-notch customer service to our clients. You'll be responsible for answering inbound calls, resolving customer inquiries, and providing solutions to their needs. If you're a people person with excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we want to hear from you.
**Responsibilities**
* Answer inbound calls from customers regarding our products and services
* Understand and apply blithequark's policies and procedures to resolve customer inquiries
* Provide exceptional customer service with a highly professional demeanor
* Demonstrate a strong phone presence while assisting customers with less than perfect credit
* Achieve high satisfaction ratings on customer surveys
* Participate in team meetings to stay informed and contribute to the team's success
**Training and Development**
* Receive extensive paid training program, up to 3 weeks in length, to ensure you're equipped with the skills and knowledge needed to succeed in this role
* Ongoing training opportunities to help you grow and develop in your career
**Pay and Benefits**
* Competitive hourly rate starting at $15-$17.50 per hour, with opportunities to increase take-home pay
* Top 75% of associates are eligible for incentives
* Career path from Associate I to Associate IV, with each step earning an increase in pay
* Earn up to an additional $3.50 per hour when working non-traditional hours
* Bilingual skills are compensated in the form of a 10% differential
* Flexible scheduling opportunity for top performers
**Competitive Benefits Package**
* Full medical benefits when working 20+ hours per week
* Traditional and High Deductible health plan options available
* FREE dental and vision coverage
* Generous Paid Time Off plans
* 401(k) – dollar-for-dollar match up to 5% of total compensation
* Special discounts and offers for events at the Denny Sanford PREMIER Center
* PREMIER Wellness Program
* Paid Community Volunteer Hours – blithequark averages 30,000 hours per year
* Fun Employee Parties
**Our Culture**
* Emphasis on personal success, respect, health, wellness, fun, and giving back
* Employees are rewarded, valued, and celebrated for hard work
* Various career advancement opportunities and growth
* Appreciation is shown through concerts, outdoor bashes, cash, car giveaways, and more
**What We're Looking For**
* 1-2 years of customer service experience in a call center or retail environment
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong problem-solving and critical thinking skills
* Ability to work independently and as part of a team
* High school diploma or equivalent required; associate's or bachelor's degree preferred
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you. Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and respectful of all employees.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
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Join Our Team Today!
Ready to take the next step in your career? Apply now to become a part of our dynamic team at blithequark!
Apply Now
About blithequark
blithequark is a leading financial services company that's dedicated to providing innovative solutions to our customers. We're passionate about delivering exceptional customer experiences, and we're committed to creating a work environment that's inclusive, supportive, and fun.
Our Culture
- Emphasis on personal success, respect, health, wellness, fun, and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Variety of career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways, and more
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – blithequark averages 30,000 hours per year
- Fun Employee Parties
What We're Looking For
- 1-2 years of customer service experience in a call center or retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and critical thinking skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required; associate's or bachelor's degree preferred
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Apply Now