Introduction to arenaflex
arenaflex is a leading financial institution dedicated to providing exceptional service and innovative solutions to its customers. With a strong commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. As a key player in the banking industry, arenaflex is seeking a highly skilled and detail-oriented Deposit Data Entry and Customer Information File (CIF) Specialist to join its team.
Job Summary
The Deposit Data Entry and CIF Specialist plays a critical role in ensuring the accuracy and compliance of deposit accounts and customer information files. This position is responsible for maintaining the integrity of customer data, processing daily reports and tasks, and providing support to the front line through phone and email queues. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication skills, with the ability to work independently and maintain confidentiality of customer and bank information.
Key Responsibilities
- Maintain Customer Information Files (CIF) and deposit accounts via documentation submitted by the front line, utilizing basic data entry functions
- Process daily reports and tasks, including:
- Dormancy reports
- Deceased customer accounts
- Product changes
- Pending closed accounts
- Interest dropped accounts
- Assist the front line through phone and email queues, providing timely and accurate support
- Balance Safe Deposit Box Settlement and CD/IRA Settlement, ensuring accuracy and compliance
- Manage CD/IRA interest and distribution checks, updating accounts as necessary
- Update DDA, CD, and special rates as directed by Finance, ensuring timely and accurate implementation
- Handle year-end reporting and complete tax corrections as applicable for interest-bearing accounts, including Health Savings Accounts and IRAs
Essential Qualifications
- High School diploma required
- Preferred: one or more years of related bank or accounting experience
- Strong oral and written communication skills
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Knowledge of bank policies, procedures, and Federal Regulations (preferred)
- Familiarity with the Jack Henry Xperience system (preferred, not required)
- Ability to maintain confidentiality of customer and bank information
- Ability to work independently, with minimal supervision
- Ability to maintain visual attention and mental concentration for extended periods of time
- Ability to perform duties and make decisions under frequent time pressures
Preferred Qualifications
- One or more years of experience in a banking or accounting environment
- Knowledge of Microsoft Office, including Excel, Word, and Outlook
- Experience with data entry and record-keeping systems
- Familiarity with compliance and audit guidelines, including regulatory requirements
Skills and Competencies
- Attention to detail, with a high degree of accuracy and precision
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth, development, and success. As a Deposit Data Entry and CIF Specialist, you will have access to training and development programs, including:
- On-the-job training and mentorship
- Professional development courses and workshops
- Opportunities for advancement and career progression
- A supportive and collaborative work environment, with a focus on teamwork and communication
Work Environment and Company Culture
arenaflex is dedicated to creating a positive and inclusive work environment, with a focus on diversity, equity, and inclusion. Our company culture is built on the values of respect, integrity, and excellence, with a commitment to delivering exceptional service to our customers and communities. As an employee of arenaflex, you can expect:
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and paid time off
- Opportunities for professional development and growth, including training and education programs
- A commitment to diversity, equity, and inclusion, with a focus on creating a positive and inclusive work environment
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience and qualifications. In addition to a comprehensive benefits package, our employees enjoy a range of perks and benefits, including:
- Flexible work arrangements, including remote work options
- A comprehensive wellness program, including fitness classes and health coaching
- A recognition and reward program, including employee recognition and rewards
- A commitment to community involvement and volunteerism, with opportunities to give back to the community
Conclusion
If you are a highly motivated and detail-oriented individual, with a passion for banking and customer service, we encourage you to apply for the Deposit Data Entry and CIF Specialist position at arenaflex. With a commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. Join our team and take the first step towards a rewarding and challenging career in banking.
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