Introduction to blithequark
Imagine being part of a global consumer products company that operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. At blithequark, we are a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Our products are trusted in more households than any other brand in the world, making us a household name. We are guided by our core values—Caring, Inclusive, and Courageous—which foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
About the Role
We are seeking an experienced eCommerce Customer Development Manager to join our Pure Play/Amazon Team, focusing on Home and Personal Care products. As a key member of our team, you will be responsible for translating brand strategies into effective digital sales and marketing plans to enhance blithequark's brands and categories online performance. This position requires collaboration with the Marketing, Retail Marketing, Digital Commerce, and Content teams. If you are passionate about eCommerce and have a strong understanding of the dynamics of online sales and marketing, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Work closely with all cross-functional partners, including significant exposure to Retail Marketing, Digital Commerce, and Supply Chain teams
- Manage the HPC P&L and deliver on all KPIs, including Net Sales, GTN, Profit, Market Share, and executional excellence
- Own all elements of eCommerce planning, manage 7Ps, forecasting, and planning from beginning to end internally and externally
- Master data analytics tools to monitor performance metrics, analyze trends, and generate insights to inform strategic decision-making
- Influence cross-functional partners to ensure effective execution of search, content, and shopper marketing activities based on strong customer understanding
- Work with blithequark's supply chain team to ensure our products are always in stock and available online
- Lead content implementation and partner with the Omni Marketing team to identify content optimization opportunities
- Liaise with Amazon's Strategic Account representative to drive key business opportunities
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree plus 3-5+ years of relevant work experience
- Comfortable managing in a fast-paced and ambiguous environment
- Analytical skills, able to understand the business and develop reporting to support decision-making
- Digitally savvy and curious, with a strong understanding of the dynamics of eCommerce
- Ability to understand systems, including Google Docs (Sheets, Slides, Docs)
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Experience in Sales, Marketing, and eCommerce
- Knowledge of Amazon Vendor Central (and/or prior Amazon experience)
- Proactive, takes initiatives to anticipate and resolve issues
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
- Accountability: take responsibility to deliver against your own and the company's overall goals
- Perseverance: to overcome obstacles, delivering growth to the company and value to consumers
- Adaptability: to find ways of driving impact in a dynamic and ever-changing environment
- Strong interpersonal skills: to connect with and engage cross-functional peers
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As an eCommerce Customer Development Manager, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding program to ensure a smooth transition into the role
- Ongoing training and development opportunities to enhance your skills and knowledge
- Opportunities to work on high-visibility projects and collaborate with cross-functional teams
- Regular feedback and coaching to support your career growth and development
Work Environment and Company Culture
At blithequark, we pride ourselves on our inclusive and supportive work environment. Our company culture is built on our core values of Caring, Inclusive, and Courageous, which foster a culture that inspires our people to achieve common goals. As an employee, you can expect:
- A collaborative and dynamic work environment
- A culture that values diversity, equity, and inclusion
- Opportunities to make a meaningful contribution to the business
- A comprehensive range of employee benefits and perks
Compensation, Perks, and Benefits
As an eCommerce Customer Development Manager at blithequark, you can expect a competitive salary range of $94,000.00 - $133,000.00 USD, depending on your experience and qualifications. You will also be eligible for a range of benefits, including:
- Comprehensive health insurance
- 401(k) retirement plan with company matching contributions
- Paid parental leave
- Disability coverage
- Minimum of 15 vacation/PTO days per year
- 13 paid holidays per year
Conclusion
If you are a motivated and experienced eCommerce professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an eCommerce Customer Development Manager at blithequark, you will have the opportunity to work on high-visibility projects, collaborate with cross-functional teams, and make a meaningful contribution to the business. Don't miss out on this chance to join a dynamic and inclusive team and take your career to the next level. Apply now to become a part of the blithequark team and help us build a brighter, healthier future for all.
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