Experienced IT Business Analyst – Remote Data Entry and IT Administration Expert for arenaflex

Introduction to arenaflex

arenaflex is a leading organization in the private industry, committed to delivering exceptional services and experiences to its customers. With a strong focus on innovation, technology, and employee development, arenaflex is an ideal place to grow your career and achieve your professional goals. As a remote data entry and IT administration expert, you will play a vital role in supporting the organization's IT infrastructure and ensuring the smooth operation of its critical systems.

Job Overview

As an IT Business Analyst at arenaflex, you will be responsible for providing expert IT administration, project management, and support to ensure the functional sustainability of the critical infrastructure that supports our airport communication spaces. You will work closely with the IT Offices Group to deliver high-quality services, manage projects, and maintain the operational integrity of our data centers and remote communication rooms.

Key Responsibilities

• Provide IT administration of all site implementations, inventories, system planning, tracking, preventive maintenance, and break/fix services for data center critical infrastructure, IT certification labs, and remote communication room critical climate equipment.
• Support IT labs to align our customer application and engineering teams with workstations, hardware, and access to test their applications.
• Coordinate remotely with professional services responsible for critical infrastructure maintenance and break-fix activities at remote communication rooms.
• Manage, operate, maintain, and monitor all critical facilities infrastructure for data center and remote communication room equipment.
• Develop data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure.
• Support the IT Offices campus fiber ring to maintain the integrity and service continuity of the airport and campus facilities underground fiber ring.
• Suggest and implement departmental policies, guidelines, standards, and procedures.
• Ensure compliance with all governing corporate policies and regulations.
• Manage project management of data center and remote communication room guidelines capital upgrades, updates, and improvements.
• Determine IT and critical facilities services, ensuring accurate documentation, getting the best prices for products and services, and ensuring that vendors fulfill their contractual commitments.

Essential Qualifications

To succeed in this role, you will need to possess the following essential qualifications:

• Bachelor's degree in a relevant field.
• Knowledge of data center technology and critical facilities systems.
• Project management experience with remote communication room standards capital enhancements, upgrades, and improvements.
• Capital budgeting and project management for airport critical hardware life cycle replacement.
• Support Corporate Real Estate projects that interact with remote communication room design/work as an IT Offices representative and on-site assessment reporting.
• Space, UPS power, and critical cooling capacity management.
• Determination of critical facilities services, ensuring accurate documentation, getting the best prices for products and services, and ensuring that vendors fulfill their contractual commitments.
• Manages the design, implementation, and vendor support of the proper electrical power, A/C, fire suppression, security, floor support, and cabling programs for communication rooms.
• Provides proactive and break-fix support for alert/ticket remediation related to facilities, remote communication rooms, lab, and data center equipment.
• Operational sustainability of airport critical climate systems.
• Develops Plan Guidelines for Remote Communication Room Space, UPS, air conditioning, Generators, and Fire Life and Safety (FLS) systems.
• Remote coordination of airport critical infrastructure maintenance and break-fix activities.
• Reviews/Stores Support Records. Ensures discrepancies are remediated.
• Provides remote Incident Management resolution to airport critical hardware.
• Provides remote installation, setup, and operational support.
• Maintains strict adherence to change control activities.
• Balances multiple priorities within established time limits.
• Flexibility to support an operation with varying shifts, extended hours, and on-call requirements.
• Strong written and verbal communication skills.
• Consistently prioritizes the safety and security of self, others, and personal data.
• Embraces diverse individuals, thinking, and styles.

Preferred Qualifications

To gain a competitive edge in this role, you will need to possess the following preferred qualifications:

• IT project management experience with at least 3 years of experience in a high-availability communication room or data center operating environment, daily operational requirements, and the operation of production systems and equipment.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop their careers. As an IT Business Analyst, you will have access to a range of training and development programs, including:

• Professional development programs to achieve your long-term career objectives.
• Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex perks.
• Comprehensive wellness programs to support physical, emotional, social, and financial well-being.
• Domestic and international (backup) flight honors for employees and qualified relatives.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. Our culture is built on a shared commitment to living our values - authenticity, integrity, respect, loyalty, and employee initiative - every day, in everything we do. As an employee, you will be part of a collaborative and supportive team that is passionate about delivering exceptional results and making a positive impact.

Compensation, Perks, and Benefits

At arenaflex, we offer a competitive compensation package that includes:

• Competitive salary and performance incentives.
• Industry-leading profit sharing and 401(k) with liberal direct contribution and company match.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Paid time off, including vacation, holidays, and personal time.
• Access to a range of discounts, specialty savings, and voluntary benefits.

Conclusion

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As an IT Business Analyst, you will play a critical role in supporting our IT infrastructure and ensuring the smooth operation of our critical systems. With a competitive compensation package, comprehensive benefits, and a dynamic and inclusive work environment, arenaflex is the ideal place to grow your career and achieve your professional goals. Apply now to join our team and take your career to the next level!

Apply Now