Experienced Retail Operations Manager Trainee and Coach - Leadership Development Opportunity in Yorktown, VA

Introduction to Walmart and Our Mission

At Walmart, we are driven by a simple yet powerful mission: to help people save money so they can live better. This mission is the foundation upon which we build our decisions, from responsible sourcing and sustainability to the development of our retail, tech, merchandising, and finance sectors. As a Walmart associate, you will be at the forefront of shaping the future of retail and beyond, impacting the lives of millions of customers worldwide. Our commitment to diversity, inclusion, and making a positive impact on our communities is unwavering, and we believe that our differences are what make us stronger and more innovative.

Job Overview: (USA) Coach/Ops Mgr Trainee

We are seeking an ambitious and talented individual to join our team as a (USA) Coach/Ops Mgr Trainee in Yorktown, VA. This role is an exceptional opportunity for someone who is passionate about leadership, customer service, and driving business results. As a Coach/Ops Mgr Trainee, you will be responsible for leading and developing high-performing teams, driving financial performance and sales growth, and ensuring exceptional customer service standards. You will be the catalyst for change, introducing and leading company initiatives, providing clear expectations and guidance, and communicating business objectives effectively to your team.

Key Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates, and by touring stores and providing feedback through our Tour-to-Teach program.
• Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction.
• Model and demonstrate exceptional customer service standards, following and demonstrating the One Best Way (OBW) service model, and ensure customer needs, complaints, and issues are successfully resolved.
• Drive financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing expenses, and developing action plans to mitigate shrink and achieve sales and profit goals.
• Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, setting clear expectations, and providing associate recognition.
• Coordinate, complete, and oversee job-related activities and assignments, developing and maintaining relationships with key stakeholders and supporting plans and initiatives to meet customer and business needs.
• Ensure compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity, and providing direction and guidance on applying these in executing business processes and practices.

Essential Qualifications

To be successful in this role, you will need to meet the following minimum qualifications:

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Career Growth Opportunities and Learning Benefits

At Walmart, we are committed to the growth and development of our associates. As a (USA) Coach/Ops Mgr Trainee, you will have access to a wide range of training programs, including our Academy trainings and Open Door trainings. You will also have the opportunity to develop your leadership skills, work with a talented and diverse team, and contribute to the success of our company. We believe in promoting from within, and many of our leaders have started their careers in roles like this one.

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on teamwork, innovation, and customer satisfaction. We believe in creating a positive and inclusive work environment, where everyone feels valued and respected. Our company culture is built on a foundation of integrity, respect, and open communication, and we are committed to making a positive impact on our communities.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary, benefits, and perks. Our benefits include multiple health plan options, financial benefits such as 401(k) and stock purchase plans, education assistance, parental leave, paid time off, and more. We also offer associate discounts in-store and online, as well as opportunities for career advancement and professional growth.

Conclusion

If you are a motivated and talented individual who is passionate about leadership, customer service, and driving business results, we encourage you to apply for this exciting opportunity. As a (USA) Coach/Ops Mgr Trainee, you will be part of a dynamic team, working together to achieve our mission and make a positive impact on our customers and communities. Don't miss out on this chance to grow your career and be part of a company that is shaping the future of retail. Apply today!

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