Join Delta Airlines as a Technical Product Engineer and Be Part of Revolutionizing Customer Experience
Delta Airlines, a leading name in the aviation industry, is on a mission to continuously innovate and enhance customer experiences through technology. As a Technical Product Engineer at Delta Airlines, you will play a crucial role in driving this innovation, working closely with both business and IT teams to identify requirements, develop, test, and architect solutions that meet the evolving needs of the business and its customers.
About Delta Airlines and the Role
Delta Airlines is committed to living its values of Care, Integrity, Resiliency, Employee Service, and Teamwork every day. The company prides itself on its culture that is centered around the well-being and success of its employees. As a Technical Product Engineer, you will be part of a dynamic team that is at the forefront of leveraging technology to drive business success and customer satisfaction.
Key Responsibilities
- Gather, develop, prepare, and maintain business requirements for various projects or systems from the initial stage to final implementation, ensuring that requirements meet standards.
- Analyze, design, and maintain production systems/programs/applications, and aid in the support and communication of project status reports and tracking.
- Provide efficient project cycles and expectations to abbreviate the project life cycle where applicable.
- Work with application support and development teams to fix software bugs and raised issues.
- Lead resolution to issues with communicating systems based on various technologies.
- Participate in regular project status surveys and convert high-level client requirements into executable, detailed client stories to enable development.
- Create and maintain the product backlog and lead planning meetings with the teams to prioritize work in forthcoming sprints.
- Embrace diverse individuals, thinking, and styles, and consistently make the safety and security of self and others a priority.
- Demonstrate strong experience in discovery, identification, and documentation of processes.
- Work with multiple IT and business teams to gather and document requirements and connect directly with delivery teams to execute the project.
- Ensure product acknowledgment and status at key periods of the delivery cycle and foster communication materials and lead communication efforts around the product, needs, and future guides.
- Join in and lead design meetings with the product team.
Essential Qualifications
- Bachelor's degree in a relevant field.
- Experience in creating requirements and test scenarios for automated test suites.
- Demonstrated insight with Agile or other rapid application development methodologies.
- Shown technical skill to apply pertinent technical processes to suitable business needs.
- Ability to communicate effectively and professionally with management, staff, and clients, as well as demonstrate savvy instinct/reasoning abilities.
- Capacity to work autonomously to achieve exceptional outcomes and demonstrate excellent analytical and problem-solving skills.
- Energy to proactively guide and drive activities within a team climate and to convey quality work on time.
Preferred Qualifications
- Ability to become the informed authority for your applications and take ownership for its development and execution.
- Experience in API practice/program.
- Strong communication, interpersonal skills, customer service skills, and client center.
What Delta Airlines Offers
At Delta Airlines, employees are at the heart of the company's success. The company offers a comprehensive range of benefits and perks designed to support the well-being and career aspirations of its employees. These include:
- Competitive compensation, industry-leading profit-sharing project, and performance incentives.
- 401(k) with generous company contributions up to 9%.
- Paid time off including vacation, holidays, paid personal time, maternity, and parental leave.
- Extensive health benefits including medical, dental, vision, short/long-term disability, and life benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, backed-up care, and programs that help with family and friends in all stages.
- Comprehensive Wellbeing programs to support physical, emotional, social, and financial well-being.
- Domestic and Global space-accessible flight perks for employees and qualified family members.
- Career advancement programs to achieve long-term career goals.
- Global connections to participate in community service and innovative goals made to focus on sustainability and reducing carbon footprint.
- Business Resource Groups made to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies.
- Recognition rewards and grants through the platform Relentless Together.
- Access to more than 500 discounts, special savings, and intentional benefits through Deltaperks.
Why Join Delta Airlines?
Joining Delta Airlines as a Technical Product Engineer offers a unique opportunity to be part of a pioneering team that is driving innovation in customer experience through technology. With a culture that values its employees and a comprehensive benefits package, Delta Airlines provides an environment that supports both personal and professional growth. If you are passionate about technology, customer experience, and working in a dynamic team environment, this is an opportunity you won't want to miss.
Delta Airlines is an equal opportunities employer committed to diversity and inclusion. The company welcomes applications from diverse individuals and encourages everyone to apply.
If you are ready to take your career to new heights and be part of a team that is shaping the future of aviation, apply now to become a Technical Product Engineer at Delta Airlines.
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