Boston Globe Media is looking for a dynamic, team-player to join our Finance Operations Department. This part-time position will be responsible for Order-to-Cash functions, including timely order entry, payment applications, and customer request resolutions.
Responsibilities
- Timely entry of orders and error detection/resolution
- Payment application and error detection/resolution
- Research and resolution of customer requests including account reconciliation
- Review and processing of transactional activity
- Reporting and interaction with customer care agents, customers, and colleagues in other departments
- Conducting ad hoc analyses as needed for new business initiatives or projects
Skills
- Outstanding organizational skills and attention to detail in a deadline driven environment
- Ability to work within a team environment while being a strong independent performer
- Excellent verbal and written communication skills and reliable follow-through
- Highly motivated
- Proficient in MS Excel, Google Sheets, and various Google applications
- Comfort and familiarity with working in NewsCycle or another CRM, ERP, or billing system
- High School diploma or equivalent required
- A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment
- Bachelor's Degree preferred
Company Overview
Boston Globe Media is New England's largest newsgathering organization -- and much more. It was founded in 1872, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.bostonglobe.com.
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