Key Responsibilities
- New Service Discovery: Identify and prioritize high-impact opportunities that align with hotelier needs and market trends in OTA and digital distribution.
- Hypothesis Testing: Design experiments, MVPs, or service pilots to validate assumptions quickly and cost-effectively.
- Cross-functional Execution: Collaborate closely with developers, designers, and operational teams to ship tests and features at high velocity.
- Productization: Once validated, define service scope, workflows, and go-to-market plan to transition concepts into scalable offerings.
- Customer Insight Loop: Engage with hotel clients, operations teams, and support channels to gather feedback and discover pain points.
- Data-Driven Decisions: Set up measurement frameworks to evaluate experiments and refine direction based on usage, conversion, and retention metrics.
- Market Awareness: Stay close to industry trends—AI tools for travel, OTA changes, booking engine tech, meta search, and API evolutions in the hospitality ecosystem.
Requirements
- 3–6+ years of product, growth, or innovation experience in hospitality technology
- Experience working with or within PMSs, channel managers, booking engines, or other B2B SaaS tools for hotels
- Strong ability to break down ambiguous problems, run lean validation cycles, and prioritize based on signal
- Comfortable with MVPs, prototyping, and iterating in environments with limited structure
- Hands-on with tools for experimentation (e.g., no-code, analytics, survey/interview frameworks)
- Ability to communicate fluently with both technical teams and hotel operators
- Bonus: Experience building internal tools, automation systems, or ops-facing service layers
Benefits
- Paid Time Off
- Work From Home / Hybrid
- Training & Development
- Performance Bonus
About the company
BnBerry is a travel tech company that specializes in providing innovative tools and products for the hospitality industry. Their solutions are used by hotels to connect with hospitality marketplaces, manage inventory distribution, and handle bookings. BnBerry focuses on helping hotels adapt to new channels like Airbnb, VRBO, and Flipkey, offering expertise to maximize hotel revenue on these platforms. They provide a channel management strategy, assisting hotels in listing on alternative accommodation marketplaces, handling the unique aspects of these platforms, and ensuring fast ROI. BnBerry's services are designed to simplify the experience for both guests and hotel owners, while also providing opportunities for additional revenue through upselling.
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