About Disney's Direct to Consumer Team
The Direct to Consumer (DTC) team at Disney is a dynamic and innovative group of professionals who are shaping the future of entertainment. As a leader in the streaming industry, Disney's DTC team oversees the Hulu and Disney+ streaming businesses, bringing the company's best-in-class storytelling to fans and families worldwide. With a focus on delivering exceptional customer experiences, the team is constantly pushing the boundaries of what's possible in the world of streaming.
About the Role
We're seeking an experienced Manager, DTC Pricing and Yield Management to join our team. As a key member of the DTC Business Team, you will play a critical role in supporting the development and optimization of our global pricing and yield management strategy. This hands-on role requires significant experience in pricing, value for money analysis, supply and demand analytics, consulting, and execution, as well as a strong understanding of the streaming business model and its positioning within the larger entertainment landscape.
Key Responsibilities
- Collaborate with cross-functional teams spanning Data, Finance, Operations, Insights and Strategy to drive and optimize our global pricing and yield management strategy.
- Partner with Data to develop a robust pricing model based on a range of inputs, including actuals, on a global basis.
- Work closely with Finance to enable rapid and scalable scenario analysis of subscriber, revenue and operating income impacts of adjusting prices of subscription products.
- Provide strategic support to Operations in developing go-to-market and communications strategies for pricing and other promotional activities (e.g. win back offers, bundling).
- Collaborate with Insights and Strategy to translate customer survey data into customer reaction scenarios in the context of pricing options.
- Drive consensus on optimal pricing for all subscription products.
- Leverage a data-driven approach to generate buy-in from cross-functional partners and regional stakeholders on the most optimal pricing for Disney globally.
- Enhance the DTC organization's capacity to utilize willingness to pay and value-for-money indicators to support pricing decisions.
- Nurture a continuous learning pricing function that consistently monitors consumer sentiment and spending behavior on Disney+ and other entertainment services.
- Highlight potential benefits or shortfalls of other monetization opportunities with an emphasis on impacts to specific customer segments.
Essential Qualifications and Skills
To be successful in this role, you will need to possess the following essential qualifications and skills:
- 5+ years of dynamic work experience with specific expertise in dynamic pricing and yield management for a direct-to-consumer business.
- Exposure to people and organizations rooted in data, data engineering, and analytics.
- Demonstrated business acumen with strong planning and analytical skills, informed by a global perspective.
- Proficient in exploratory data analysis, advanced reporting, data modeling, and visualizations to drive decision-making and provide actionable recommendations based on facts.
- Advanced Excel proficiency and experience in financial modeling.
- Excellent written and oral communication skills across all levels and audiences.
- Strong interpersonal skills with a proven ability to build relationships, influence decisions, and achieve results through partnerships at all levels.
- Expertly manage internal and external business requests while adapting to shifting priorities.
- Proven emotional intelligence with a strong ability to perceive needs, adapt quickly, and navigate ambiguity.
- Results-oriented and focused on supporting complex, deadline-driven operations; skilled at identifying goals and resolving issues at any project stage.
- Strong initiative to complete tasks quickly and accurately, coupled with excellent planning and organizational skills to drive projects to completion.
- Effective in high-pressure executive environments, with the discernment to act independently when necessary.
- The highest integrity, consistently maintaining confidentiality.
Preferred Qualifications and Skills
In addition to the essential qualifications and skills, the following preferred qualifications and skills would be beneficial:
- Experience in direct-to-consumer subscription business, technology, marketing, or related disciplines within media or entertainment.
- Experience in modeling subscription businesses is a strong plus.
Career Growth Opportunities and Learning Benefits
At Disney, we are committed to helping our employees grow and develop their careers. As a Manager, DTC Pricing and Yield Management, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will also have access to a range of learning and development opportunities, including:
- Training and development programs to enhance your skills and knowledge.
- Opportunities to work on high-profile projects and initiatives.
- Regular feedback and coaching to help you achieve your career goals.
- A collaborative and supportive work environment.
Work Environment and Company Culture
Disney is a dynamic and innovative company that is committed to delivering exceptional customer experiences. Our company culture is built on a set of core values that include:
- Passion for storytelling and entertainment.
- Commitment to innovation and creativity.
- Focus on delivering exceptional customer experiences.
- Emphasis on teamwork and collaboration.
- Value for diversity and inclusion.
Compensation, Perks, and Benefits
We offer a competitive compensation package that includes:
- A base salary range of $124,900.00 to $167,500.00 per year in Glendale, CA, and $130,900.00 to $175,600.00 per year in NYC, NY.
- A bonus and/or long-term incentive units may be provided as part of the compensation package.
- A full range of medical, financial, and/or other benefits.
How to Apply
If you are a motivated and experienced professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. To apply, please click on the link below and submit your resume and a cover letter that outlines your qualifications and experience.
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Simple Application Process
We make it easy to apply for our jobs. Simply click on the link above and follow the prompts to submit your application. We look forward to hearing from you!
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