Onbe is a fast-growing FinTech company bringing innovation to the global marketplace. The Implementation Specialist is responsible for executing high-quality client projects, ensuring timely delivery and client satisfaction while collaborating across departments to improve processes and best practices.
Responsibilities
- Manage cross-functional activities that support low/mid-level scale implementations; deliver programs accurately, and within agreed-upon timelines
- Serve as single point of contact for all change orders, escalations on existing client program base
- Execute effective implementation methodology and customize project plans based on internal processes, configuration requirements, and client needs
- Coordinate project deliverables among internal teams ensuring adherence to defined service level agreements
- Maintain accurate project status to achieve deliverables and keep task owners apprised on next steps
- Escalate barriers to project success, partnering closely with Client Support and Leadership to action and resolve issues quickly
- Configure and test internal systems to verify all program requirements have been fulfilled
- Adhere to all Risk and Compliance policies and procedures
Skills
- Bachelor's degree
- 1-2 years of experience in a client-facing onboarding role using proven implementation or project management methodologies
- Excellent business writing and communication skills
- Knowledge of Microsoft programs including Word, Excel, and PowerPoint
- Preferred experience in implementing and managing projects across multiple platforms
- Familiarity with the payment industry ecosystem preferred but not required
Benefits
- Medical
- Dental
- Vision
- Wellness
- 401(k) matching
- Unlimited PTO
- Work from anywhere
- Generous parental leave
- And more!
Company Overview
Onbe is a purpose-built payment issuing platform that connects brands with consumers, workforces, and marketplaces. It was founded in 1996, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.onbe.com.Company H1B Sponsorship
Onbe has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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